Help Desk Support Analyst Jobs
Help Desk Analyst Jobs
By Intelliswift Software
At Exeter, NH, United States
Help Desk Analyst Jobs
By KeenLogic
At Alexandria, VA, United States
Help Desk Analyst Jobs
By Innovative Information Technologies, Inc.
At Richmond, VA, United States
Help Desk Analyst Jobs
By Trillion Technology Solutions, Inc
At Washington, DC, United States
Help Desk Analyst Jobs
By StaffChase
At San Francisco, CA, United States
Help Desk Analyst Jobs
By Jacobs
At , Warrenton, 20187
Ga Dhs - Help Desk Analyst Shines (712556)
By NITELINES USA, INC
At , Atlanta
$28.00 - $28.67 an hour
Part-Time Help Desk Analyst
By Insight Global
At King of Prussia, PA, United States
Technical Support Analyst (Help Desk)
By Anuview
At , Chandler
Help Desk Analyst Jobs
By Jackson Lewis
At , Los Angeles
Help Desk Operations Quality Assurance Analyst - Seasonal
By The Maryland-National Capital Park and Planning Commission
At ,
$18 - $20 an hour
Help Desk Analyst Jobs
By Spry Methods, Inc
At , Washington
Help Desk Analyst Jobs
By 9290-FCX Performance, Inc
At , Columbus, 43219, Oh
Itcs Help Desk Workforce Management Analyst
By Health & Human Services Comm
At , Austin, 78751, Tx
$4,013 - $5,332 a month
Help Desk Analyst I
By University of Alabama at Birmingham
At , Birmingham, Al
Help Desk Analyst Jobs
By University of Florida
At , Gainesville, 32611, Fl
$18 - $20 an hour
Help Desk Analyst Jobs
By SUNY Upstate Medical University
At , Syracuse, 13210, Ny
Help Desk Analyst Jobs
By Alderson Loop
At Owings Mills, MD, United States
Help Desk Analyst Jobs
By AGILIANT
At Greater Seattle Area, United States
Help Desk Analyst Jobs
By SourcePro Search, LLC
At Newark, NJ, United States
Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Support Analyst to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, this is the job for you!
Overview Help Desk Support Analysts provide technical assistance to customers and employees who are having computer-related problems. They are responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their inquiries. Detailed Job Description Help Desk Support Analysts are responsible for providing technical assistance to customers and employees who are having computer-related problems. They must be able to troubleshoot hardware and software issues, provide technical support, and help customers with their inquiries. They must also be able to diagnose and resolve technical issues, and provide technical advice and support. Job Skills Required• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Knowledge of networking and operating systems
• Ability to diagnose and resolve technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in computer science, information technology, or a related field
• Previous experience in a help desk or technical support role
• A+ certification or other technical certifications
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a help desk or technical support role
• Experience in customer service
Job Responsibilities
• Provide technical assistance to customers and employees
• Troubleshoot hardware and software issues
• Provide technical advice and support
• Diagnose and resolve technical issues
• Respond to customer inquiries
• Monitor and maintain computer systems
• Update customer information in the customer service database
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