Head Of Administration (Full Time, Remote Position)

VeraSafe is a growing successful U.S. headquartered multinational privacy and cybersecurity compliance consulting firm. Beyond the U.S., we also have a presence in multiple European countries and in South Africa. Due to our growth, VeraSafe is seeking an exceptional head of administration to support our remote team. The successful candidate will have a strong background and knowledge in administration, and will be a trusted advisor to the business.

Note: We will ask you to participate in a short skills assessment as a first step in the selection/interview process. We appreciate the time you will put into this and our experience shows that this helps us ensure we are building a team of outstanding professionals, whom we are sure you will enjoy working with.

We have always been and will continue to be a remote team. We collaborate closely (you won’t feel like you’re working in isolation). We do top-notch work for interesting clients, yet we pride ourselves on recognizing that our team members also have lives outside of work. The successful candidate will report directly to the company president and will have two full-time direct reports; one located in the U.S. and the other located in South Africa.

Representative Responsibilities of the Head of Administration

• Oversee the management of customer records through CRM updates
• Oversee a variety of other administrative oriented tasks and duties as assigned
• Provide responsive support to colleagues using our project management, CRM, and accounting applications
• Finalize proposals in support of new client acquisition
• Answer occasional live chats, emails, and phone calls from prospects
• Ensure invoices are drafted correctly
• Oversee the execution of final reports for our consulting engagements
• Manage and ensure the high-functioning of VeraSafe’s Administration Department

Soft Skills Required:

• Excellent written and verbal communication
• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment
• Great personal skills and fluent in English
• Authorization to work in USA
• Exceptionally detail-oriented individual with a highly organized/structured work ethic and top-notch organizational skills
• Process oriented mindset -- VeraSafe is significantly more interested in developing and maintaining excellent business process documentation than most other organizations
• Tech-savvy and comfortable using a variety of software applications
• Be a business-minded leader and team player; interested in taking ownership and helping to grow our organization together

VeraSafe’s Excellent Benefits Include:

• Twice-a-month paydays
• Direct deposit
• Reimbursement for certain personal flight tickets
• Eligibility for annual bonuses
• Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E) and eligibility for bonuses for achieving professional certifications
• Optional Bring Your Own Device (BYOD) program
• Paid holidays
• Work from almost anywhere with Wi-Fi
• Paid time off
• 401k
• Choice of Mac or PC company laptop (if not utilizing the BYOD program)

Health Insurance, Other Insurance, HSA Benefits, etc.:

• Legal Plan: Unlimited access (in person, by phone, online) to network attorneys for certain legal matters
• Critical Illness Insurance
• Dental Insurance
• OCB Transit Reimbursement: Pre-taxed funds available to pay for mass transit expenses
• Health Insurance
• Health Savings Account (HSA): Pre-taxed funds available to pay for health-related expenses
• Long Term Disability (LTD): Income assistance if unable to work due to injury/disability after 180 days from start of injury/disability
• Hospital Indemnity Insurance
• Child(ren) Voluntary Term Life Insurance
• Dependent Care FSA: Pre-taxed funds available to pay for dependent care expenses (such as daycare)
• Vision Insurance
• Employee Basic Term Life and Accidental Death and Dismemberment (AD&D) Insurance
• Group Accident Insurance
• Spouse Voluntary Term Life Insurance
• Health Care Flexible Spending Account (FSA)/Limited Health Care FSA: Pre-taxed funds available to pay for some health-related expenses
• Accidental Death and Dismemberment Insurance (AD&D)
• Employee Voluntary Term Life Insurance
• Short Term Disability (STD): Income assistance (up to 26 weeks) if unable to work due to injury/disability after 14 days from start of injury/disability

Our HR Privacy Notice is available at the following link: https://verasafe.com/legal/human-resources-privacy-policy/