Governance & Compliance Manager Jobs

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Remote work possible in Central and Eastern Region
Process Improvement Compliance

• Conduct ongoing account level and service level compliance audits working with in order to formulate recommended solutions and implement controls for the business to reduce risk
• Develop and deliver on-account risk management and compliance training to mitigate risks
• Improve and develop central system for housing and organizing account audit results and service line risks scores
• Develop and improve the account Risk and Compliance audit program. Develop procedures, tools and templates for Risk and Compliance team to perform account audits
• Support team in legal and risk related issues, including general liability claims and costly errors. Liaison with corporate legal and risk groups
• Interface with key client stakeholders on compliance, risk, audit and incident topics, including development of presentation materials for those communications
• Develop and implement account risk reports and assist platforms in mitigating risks falling outside of threshold tolerances
• Interface with the account platform center of excellence and regional field service teams to collect information necessary to monitor account’s contractual compliance, firm policies and regulations and client policies and regulations. Identify and monitor high level operational risk
• Manage high severity account incidents to ensure proper documentation, remediation including procedural updates and training to mitigate future events. Conduct audits to ensure sustainment of remediation efforts

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.