Global Director Of Quality - High Growth Company

Global Director of Quality

Why you should be interested in this role:

The Global Quality Director role at our client's company offers an exceptional career growth and advancement opportunity within a rapidly expanding organization. As a key player in the company's success, you will be responsible for developing and managing the entire company's quality management system, providing you with a broad range of responsibilities and opportunities to showcase your quality and management leadership skills.

Working closely with the VP of Operations and cross-functional teams, you'll have the chance to drive customer satisfaction by implementing and refining quality systems and processes across the entire organization. As the champion for continuous improvement, your efforts will directly contribute to the company's financial performance and overall reputation in the market.

In this position, you'll be given the autonomy to make strategic decisions and shape the future of the organization's quality initiatives, allowing you to leave a lasting impact on the company's success. As the company thrives and expands, you'll have ample opportunities to develop your skills, take on new challenges, and advance your career alongside a flourishing organization.

Taking on the role of Global Quality Director in this growing company is an excellent opportunity for a motivated professional seeking to make a positive impact and further their career in a collaborative setting.

You MUST be Authorized to work in the US without the need for sponsorship now or in the future.

ROLE CTQs:

• Must have a strong continuous improvement mindset/background to drive change and process improvement, with experience in quality methodologies such as Six Sigma.
• Must have at least 5+ years' Quality leadership experience in a manufacturing environment.
• Must have experience establishing defect management standards and processes that align with best practice testing methodologies.
• Must have a strong background in implementing strategies to ensure organizational products and processes meet established quality standards.
• Ideally, have a BS/BA degree in Engineering or a related field.
• Must be able to work in the US without the need for employer sponsorship.
• Must have a strong background in establishing and overseeing quality management systems and processes, such as QS and ISO 9001:2010.
• Lean Six Sigma certification preferred.

Company: Confidential

Position: Global Quality Director

Location: San Antonio

Reporting: VP of Operations

Compensation: Excellent Base Compensation

Relocation: Relocation Available

Company Profile:

Our client is an industry leader committed to customer satisfaction and continuous improvement. They seek a Quality Director to lead the development and implementation of an effective Quality Management System (QMS) that promotes customer satisfaction and positively impacts the company's financial performance and market reputation.

Position Description and Responsibilities:

The Quality Director is a key leadership role within our client's organization, reporting directly to the VP of Operations. This position requires an experienced Quality leader with a solid electromechanical product manufacturing background who has leveraged continuous improvement methodologies as part of their Quality roles. The Quality Director will establish quality systems and processes to promote customer satisfaction and positively impact the company's financial performance and market reputation.

• This position will solicit internal and external feedback to improve processes or products continuously.
• This position will implement strategies to ensure the company’s products and processes meet or exceed established quality standards.
• This position and its team will establish a product quality documentation system by writing and updating quality procedures and maintaining compliance standards.
• This position will develop and oversee the company’s Quality Inspection processes by effectively managing the quality organization to oversee incoming, in-process material, components, processes, and finished goods.
• Through effective management of the quality organization, this position will own and be accountable for the company’s Quality Metrics (Defects/Unit, First Pass Yield) and budget.
• This position will maintain product quality by enforcing quality governance, procedures, and legal/regulatory requirements.
• This position will provide leadership of the Product Support team and ensures technicians have the knowledge, skill, and ability to service customers and exceed service and quality standards.
• This position will establish performance measures, goals, objectives, and priorities for Product Support Team’s activities.
• This position will establish quality and reliability standards based on product requirements and Voice of the Customer data in partnership with the cross-functional leadership team (Engineering, Manufacturing, Sales, Supply Chain).
• Other duties as needed and assigned.
• This position will serve as a resource for the quality organization and other functions concerning quality training and its integration into the company's Lean and Six Sigma.
• This position will formulate and manage the development, implementation, and maturation of the quality vision, goals, objectives, procedures, and policies for the entire company.
• This position will lead the effort to continuously improve products and quality systems (including analysis, processes, documentation, and reporting) throughout the company (domestic/international).
• This position will oversee the company’s quality management system and monitor progress against strategic quality-related goals.
• This position will be called upon to support Manufacturing and Quality operations globally to harmonize quality standards.
• This position will establish defect management standards and processes that align with best practice testing methodologies.

Position Critical to Quality + Success (CTQ+S): Technical Behavioral Requirements:

• Lean Six Sigma certification preferred.
• ASQ Certifications: CQE and CQM desired
• Statistical knowledge is required.
• Knowledge of analytical and quantitative aspects of quality technology and Lean Six Sigma.
• Must have at least 5+ years’ Quality leadership experience in a manufacturing environment.
• Bachelor’s degree in Engineering or related.
• Training and experience with Lean tools such as Kaizen, VSM, Standard Work, A3, and their integration with QMS systems and the Quality function of an organization
• Knowledge of quality system regulations, e.g., QS, ISO, 9001:2010.
• Manufacturing experience with electromechanical products and assembly methods is strongly desired.
• Proficient with MS Office (Word, Excel, PowerPoint, and Outlook).

Position Critical to Quality + Success (CTQ+S): Skill/Ability Behavioral Requirements:

• Proven ability in strategy development, program implementation, team building, mentoring, planning, and budgeting.
• Must be able to travel domestically and internationally.
• Strong analytical skills and process focus.
• Tenacity and energy in leading change towards an effective work environment.
• Ability to communicate effectively to direct and motivate the team and others, maintaining a persuasive and credible presentation style at all levels of the organization.
• Progressive, flexible, and team-oriented mindset.
• Excellent interpersonal, organizational, presentation, and motivational skills, with the ability to be an enthusiastic champion, motivator, and leader for all levels of the organization.
• Must be fluent in English, which includes reading.
• Results-based leadership style with strong impact and influencing skills.
• MUST be comfortable facilitating Quality-focused continuous improvement events, such as Six Sigma or Lean Kaizen events.