General Manager Of Facilities

Area Manager (Facility Services)
Fort Myers, FL 33966
$100k-$110k annually
Job Overview:
As a member of the Operations leadership team, the Area General Manager will have oversight of all accounts within a 50-mile radius from Ft Myers. Services provided at the locations consist of janitorial, floor care, window cleaning, pressure cleaning, and disinfection services. This scope is expected to grow to include hard services and maintenance within the year The ultimate success of the position is measured by, or linked with, contributions made to the following:
(1) Assuming a leadership role in the region for Facility Services and effectively coordinating all aspects of service, financial management and employee performance.
(2) Successfully managing responsibilities and projects and ensuring proper execution to meet deadlines.
(3) Continuously striving to enhance and improve the productivity of the team and its ability to create a brand right, quality service platform that contributes to the overall growth
(4) Achieving same-store growth and healthy gross profit objectives to be determined each year and set as target
Essential duties and responsibilities:
include the following, but are not limited to:
Financial Management of Portfolio

• Achieve optimum employee levels with the least amount of overhead and supply costs to meet the annual budgetary plan.
• Implement cost-effective systems of control over capital, operating expenditures, manpower, wages, and salaries.
• Develop and control profits, plans, and budgets for the portfolio. Review all expenditures and costs of the portfolio and takes appropriate action to control costs at an economic minimum consistent with the company’s objective.
• Manages capital asset maintenance. Identifies, communicates, and drives implementation of capital investments and improvement projects.

Leadership

• Manage compliance with state and federal regulations.
• Assist in developing, recommending, and revising a complete program for all operational and maintenance functions for the assigned portfolio.
• Assist company officers in the development and formulation of long and short-range planning, policies, programs, and objectives.
• Build collaborative relationships with Customers, Vendor Partners, and staff
• Provide leadership for employee relations through effective communications, coaching, training, and development. Provide training to accomplish the company goals and objectives.
• Ensure compliance with Company standards for cost control, waste reduction, quality, OSHA, GSA, and safety.

Customer Relations

• Provide leadership for problem resolution with customers to facilitate faster improvements and improved working relationships.
• Meet with each customer in the territory at least every other month to identify any concerns.
• Remain accountable to the customer management representative(s) and Contractor management for the fulfillment of all functions and responsibilities.
• Responsible for increasing sales with existing and potential customers.
• Regularly schedule relationship-building appointments for lunch, dinner, or events with customers. Follow up with customer requests promptly.
• Work effectively and relate well with others. Exhibit a professional manner in dealing with others, working to maintain constructive working relationships.

Administrative

• Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, state, and local regulations. Consult with Human Resources Department as appropriate.
• Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the operation.
• Direct and monitor project managers to accomplish the goals of the operations plan in a timely and cost-effective manner, consistent with established operations and safety procedures. Act as liaison between project management/subordinate levels, as well as executive/project manager levels to inform personnel of communications, decisions, policies, and all matters that affect their performance, attitudes, and results.

Safety

• Provide an environment for continuous improvement, objective observations, accident analysis, and training to increase employee safety on the job.
• Ensure employee involvement in safety programs.
• Proactively identify safety hazards and develop solutions to reduce or eliminate employee injuries and illnesses through the implementation of the job safety analysis program.
• Oversee the implementation of safety programs.

Experience and qualifications:

• 5 – 7 years of experience in Facility Services management.
• Bilingual English / Spanish is a must
• Computer proficiency in MS Office suite of programs.
• Bachelor’s degree or equivalent.
• Working knowledge of budgets and financial statements.

Travel Ability - to travel in region 50%.
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.