General Manager (Fitness) Jobs

General Manager
General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Requirement:

• Proficiency with computers and Studio software.
• Trustworthy and ability to handle confidential information.
• Ability to recognize areas of improvement and make changes using good judgment.
• Confident in generating personal sales and training Sales Reps in sales.
• Ability to work harmoniously with co-workers, clients and the general public.
• Ability to excel in a fast changing, diverse environment.
• An affinity and passion for fitness.
• Professional, punctual, reliable and neat.
• 2+ years of retail/service sales or fitness sales experience.
• Solid writing and grammar skills.
• Strong attention to detail and accuracy.
• Ability to manage and drive 2 revenue streams: memberships and retail.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

Duties:

• Collaborate with Studio Owner to set monthly, weekly, and daily targets
• CBX Team
• Operations
• Supervise CBX Team Performance and Drive Results
• Ensure all technology is working and submit trouble tickets when necessary
• Following the LASER process in order to convert Leads to Members
• Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
• Manage CBX schedule
• Retain existing members and engage with them in a way that generates referrals
• Maintain cleanliness and organization of the Studio
• Build rapport and lasting relationships all members
• Membership and Rider Relations
• Lead Management
• Hire and train new CBX Team Members
• Financial Performance
• Strategically engage in marketing efforts to generate leads for the studio
• Lead Generation
• New member acquisition and converting non-members to membership
• Handle all Rider concerns with a solutions-focused attitude in a timely manner

Compensation & Benefits:

• Commission paid on sales
• This position offers competitive base + bonuses; based on experience & performance.
• Complimentary CycleBar Classes at Studio
• Opportunity to bonus, based on performance

Company Overview:
CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.