General Manager Jobs

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time boxers) and securing member referrals. Under the management of a Franchise Owner and with the support of a Rumble Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

REQUIREMENT:

• Confident in generating personal sales and training Sales Reps in sales.
• Ability to work harmoniously with co-workers, clients and the general public.
• Ability to manage and drive 2 revenue streams: memberships and retail.
• Ability to excel in a fast changing, diverse environment.
• An affinity and passion for fitness.
• Professional, punctual, reliable and neat.
• Trustworthy and ability to handle confidential information.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Proficiency with computers and Studio software.
• Solid writing and grammar skills.
• 2+ years of retail/service sales or fitness sales experience.
• Strong attention to detail and accuracy.
• Ability to recognize areas of improvement and make changes using good judgment.
• Must be willingly to attend a live or virtual 3 day General Manager training.

DUTIES:

• Rumble Team
• Collaborate with Studio Owner to set monthly, weekly, and daily targets
• Lead Generation
• Financial Performance
• Following the LASER process in order to convert Leads to Members
• Strategically engage in marketing efforts to generate leads for the studio
• Manage Rumble schedule
• Ensure all technology is working and submit trouble tickets when necessary
• Operations
• Membership and Boxing Relations
• Build rapport and lasting relationships all members
• Maintain cleanliness and organization of the Studio
• Supervise Rumble Team Performance and Drive Results
• Retain existing members and engage with them in a way that generates referrals
• Hire and train new Rumble Team Members
• Lead Management
• Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
• Handle all Boxing concerns with a solutions-focused attitude in a timely manner
• New member acquisition and converting non-members to membership

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