Front Office And Event Coordinator

Reporting to the F&B Manager, responsible for greeting visitors, handling incoming calls covering a range of inquiries in a professional manner and performing general administrative duties. Assist with reservations, membership, and event inquires by telephone and in-person; tracking all inquires in a computerized reservation system. Coordinator to go orders, which includes: taking, coordinating and preparing orders for pickup. Interface with administrative, front of house and kitchen staff in event coordination. Supports Event Coordinator by preparing event booking contracts and function sheet for conferences and banquets held in the Faculty Center.
Percentage of Time:
100
Shift Start:
variable
Shift End:
variable
Qualifications for Position
13
Records
Qualifications
Required/Preferred
Ability to read documents and orders written in standard English text such as meeting and conference contracts and business letters, Etc.
Required
Skill in writing grammatically correct routine business correspondences.
Required
Typing skills to prepare event schedules and business correspondences with good speed and accuracy.
Required
Demonstrated skill in operating a PC and demonstrated knowledge of basic computer applications such as Microsoft Office, as well as familiarity with the internet.
Required
Skill in creating and maintaining files.
Required
Demonstrated ability to speak clearly, distinctly and diplomatically by telephone and in person to obtain and relay concise and relevant information.
Required
Oral communications skills to convey a variety of information regarding policies, rates and services concisely and accurately.
Required
Skill in prioritizing when faced with competing requests for services, deadlines and heavy workloads.
Required
Ability to work efficiently and independently without the need for frequent direct supervision.
Required
Ability to work independently, using initiative to anticipate needs in the area of responsibility.
Required
Excellent interpersonal skills to work diplomatically and effectively with a diverse public clientele and university officials.
Required
Ability to perform duties independently and with great deal of accuracy, meeting established deadlines and working effectively under continued, frequent interruptions and heavy workload.
Required
Ability to maintain a professional customer service presence at all times.
Required
Additional Posting Information
Bargaining Unit:
CX-Clerical & Allied Services
Application Deadline:
06-06-2023
External Posting Date: