Fire Protection Administrative Assistant

Procam is a service company specializing in facilities maintenance, security alarm, fire alarm, cameras and electrical installation and service. While we all strive to be prepared for all scenarios, emergencies and surprises WILL happen. When they do, Procam will be there with you, every time....on time.

Essential Duties And Responsibilities

• Use Job Track program
• Assist Operations and Shared Services personnel as needed
• Provide information to callers or take and relay messages, as needed
• Use AS400/Trueline program
• Perform other duties as directed
• Assist with reviewing and approving invoices.
• Maintain document retention strategy for retaining hard and electronic copies of service acknowledgements, work orders, and inspection report
• Follow the company endorsed business process and best practices for dispatch and make recommendations on dispatch system/process improvements
• Work with Superintendents and Field Foreman with equipment placement and usage
• Answer telephone, screen, and direct calls

Qualifications

• Must possess strong organizational skills
• Must be able to maintain a confidential work ethic
• Proven experience in multi-tasking and doing several difficult tasks at once – incoming calls, scheduling, internal personnel, emails, tracking down information, etc
• This position requires a proficiency in computer usage above basic Microsoft Office & Windows Skills.
• At least 1 year of administrative experience
• Must be organized, self-motivated and a strong work ethic
• Good understanding of Excel Spreadsheets and Creating of
• Experience with AS400 / Trueline accounting system a plus
• Must be able to retain training in an organized fashion to be successful
• Professionalism in email and over the phone
• Dispatching or scheduling experience with Technicians, Project Managers, Foreman, etc