Field Service Engineer, Digital Radiography (Southern California)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

• Assess for compliance with HIPAA storage and security policies
• Completes documentation for entry into the centralized maintenance management system
• Directly performs or schedules with dealers or outside independent service vendors the performance assessment and preventive maintenance, and documents work performed
• Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung digital radiography imaging technologies
• Ensures compliance with all federal/state/local rules and regulations and all applicable policies and procedures
• Analyze and correct malfunctions. Analysis and corrective methods include but are not limited to observation of front panel and controls; interpretation of block and schematic diagrams; utilization of appropriate test equipment; replacement of components, PC boards, sub-systems and software; adjustment and restoration of network connectivity and integration to data/information retention systems; calibration and adjustment to manufacturers specifications; working with clinical and engineering personnel to correct operator based problems
• Consults and collaborates with key stakeholders to prepare for installation and deployment of Samsung digital radiography imaging technologies, including but not limited to electrical, mechanical, gas, pneumatics, software, networking and integration to data/information retention systems
• Performs or coordinates assembly and installation, including but not limited to electrical, mechanical, software, networking and integration to data/information retention systems
• Performs required safety inspection and performance assurance
• Completes and maintains system function, configuration and support documentation
• Reviews outcome of repairs, preventive maintenance actions taken by dealers and independent service organizations and makes recommendations concerning changes to preventive maintenance schedules, procedures, or documentation
• Prepares periodic maintenance instructions

• Develops and implements a plan for professional growth
• Performs or coordinates the decommissioning of Samsung digital radiography imaging technologies and other medical equipment per established policies
• Expected travel for this role is 80%
• Assists, as required, with staff in-service education. Cross train new employees on use on test equipment, department procedure, and medical system support
• Performs investigative evaluation involved in patient and employee incidents / accidents. Document’s findings and reports as required
• Performs miscellaneous duties as directed in support of the need of the organization
• Maintains current with advancing technology, including provided training as required to perform duties

EDUCATION & EXPERIENCE

• Minimum 3 years of experience servicing comprehensive imaging equipment, preferably digital and analog radiological technologies in a hospital or related health service environment required
• AAS degree in Biomedical Equipment Service Technology, Electronic Service Technology, or Computer Service Technology from an accredited program or military training in Biomedical Equipment training or Electronic Systems Support or a non-military tech school diploma
• Must be able to be compliant with hospital credentialing requirements

COMPUTER SKILLS

• Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management
• You must be comfortable with technology, be able to present using a laptop computer and be able demonstrate proficiency with MS Office package, including Excel, Word, and Powerpoint; as well as Outlook, Internet Explorer, and Google Chrome
• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable

PHYSICAL REQUIREMENTS

• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
• The noise level in the work environment is occasionally very loud.
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 40-60 pounds

COMPETENCIES

• Ability to meet accuracy and productivity goals
• High attention to detail
• Self-motivated, utilize available resources for self improvement and development
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Understanding of terminology and ability to share and communicate effectively within the group
• Flexible: able to follow directives and accomplish tasks outside of normal duties
• Dependable and punctual
• Good problem solving skills, ability to evaluate situation and prioritize factors in decision making

• $1 for $1 401k match up to 5% managed by Fidelity
• 6 Different Blue Cross/Blue Shield Medical Plans to meet your needs
• Company paid Short-term and Long-term Disability coverage
• Vision coverage by VSP
• Dental coverage through Delta Dental
• Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!