Fair & Responsible Banking Manager

JOB SUMMARY:

ESSENTIAL FUNCTIONS:

• Creates fair lending reports, including critical analysis and actionable tasks, to be provided to management and the Board of Directors.
• Supports individual and team growth through focused and consistent coaching to further develop regulatory acumen, technical expertise, and internal customer service.
• Stays current on industry standards, trends, and proposed and actual changes relating to relevant compliance topics.
• Performs other tasks as the VP/Compliance Director or SVP/Chief Risk Officer assigns.
• Reviews marketing messages and materials for compliance, including Fair Lending and UDAAP, and suggests edits as needed.
• Leads, supports, motivates, and provides coaching and development opportunities appropriate to each direct report’s needs.
• Oversees monitoring and testing related to Fair and Responsible Banking.
• Supports the VP/Compliance Director in the continued development of compliance programs and ensures adherence to regulatory agency directives, memoranda, interpretive rulings, laws, and regulations affecting the Credit Union. Maintains current knowledge of all federal and applicable state laws and regulations, along with Credit Union policies and procedures.
• Supports Credit Union audit and examination processes.
• Responsible for managing HMDA data collection and regulatory filings, ensuring accurate and timely reporting.
• Drafts and updates Fair and Responsible Banking risk assessments, including Fair Lending and UDAAP.
• Evaluates complaints to identify root causes for potential regulatory compliance risks and weaknesses in policies and procedures.

• Identify tasks, create and manage a project plan in coordination with other departments.
• Strong analytical and problem-solving skills.
• Strong knowledge and proficiency with Microsoft Office Suite, specifically Excel.
• Ability to work effectively with various teams, exhibiting strong interpersonal skills.
• Demonstrated strong organizational skills, with ability to prioritize and coordinate a variety of assignments simultaneously.
• Effective time management skills and the ability to work both independently and collaboratively.
• Demonstrated knowledge and experience with mining and using data from automated lending platforms. Experience with Loans PQ loan origination system, DNA or similar core operating system, Encompass or similar mortgage lending origination and servicing systems a plus.
• Ability to identify potential areas of compliance vulnerability and risk, and make recommendations.
• Excellent verbal and written skills to effectively communicate complex legal and regulatory issues. Ability to provide concise, professional written documentation and recommendations in response to compliance research requests.
• Ability to work independently and function under limited supervision, while exercising good judgment, speed and accuracy.
• Thorough knowledge of lending laws and regulations affecting the Credit Union.

• Bachelor’s Degree in Finance, Business, or related field is preferred.
• 1-3 years of leadership or management experience in a compliance environment.
• 5+ years of relevant Fair Lending, UDAAP, or other relevant experience, including risk assessment, testing, analysis, and reporting.
• Certified Regulatory Compliance Manager (CRCM) certification, Credit Union Compliance Expert (CUCE) designation, or NAFCU Certified Compliance Officer (NCCO) designation is preferred.