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Office Manager Jobs

Company

VCA Animal Hospitals

Address , Berlin, 21811, Md
Employment type FULL_TIME
Salary $21 an hour
Expires 2023-10-05
Posted at 8 months ago
Job Description

Job Summary:

Under policy direction from the Hospital Manager or Field Manager with the support of and input from the Medical Director, the Office manager performs a wide range of difficult to complex administrative activities related to hospitals providing quality patient care and excellent client service, management of finances and accounting, marketing, and promotion of services, staffing, and human resources, and discretionary activities, that serve to support effective business operations.

Knowledge, Skills, and Abilities:

  • Customer service.
  • Human resource skills.
  • Financial budget management.
  • Background in managing service-oriented operations.
  • Good communication skills, both written and oral, goal-oriented
  • Ability to plan, organize and effectively present ideas and concepts.
  • Knowledge of sales and marketing techniques.

• Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively. • Must be able to handle multiple tasks at once, and deal with high stress levels in an environment of changing priorities.

Education and Experience:

  • Thorough knowledge of the veterinary profession.
  • Training and client relations experience.
  • Budget management experience.
  • Must have a minimum of 2 years experience in medical care facility operations management with profit and loss responsibility.
  • Knowledge of sales and marketing techniques.
  • High School Diploma.
  • Human resource skills.

Physical Requirements:

  • This position requires walking, bending, standing, and reaching constantly during a minimum 8-hour day.
  • Ability to speak and hear sufficiently to understand, and give information in person and over the telephone.
  • Must be able to lift 40 pounds.
  • Any allergies to animals must be controllable through medication.
  • Must be willing to work long or irregular hours under pressure conditions.
  • Fine motor skills adequate for utilizing
  • Dependable attendance is required.
  • Visual acuity sufficient to maintain accurate records; recognizes people and understands written directions.

Duties:

The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include overseeing the following occur within the hospitals.

1. Staff Management - Front Office

2. Client Management

3. Office Management

4. Production Management

5. Records Management

6. Financial Management

7. Marketing Management

8. Facility Maintenance

9. Meetings

10. Communication

Starting pay is $21.00. Pay is based on experience.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com