Office Manager Jobs

Eating and Behavioral Health Associates is seeking a full time Office Manager for our office in Northwest Columbus, OH. This person will be responsible for directing, supervising, and coordinating the overall operation of the office.

This is a full-time salary position requiring 40 hours a week. We will prioritize individuals with flexible availability to work. Salary from $45,000 - $60,000, dependent on education and experience. We are a rapidly growing practice and looking for a friendly, team-oriented individual who is comfortable with changes related to growth.

About Eating and Behavioral Health Associates: Here at Eating and Behavioral Health Associates, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. Our vision is to eliminate mental health stigma, specifically the stigma surrounding eating disorders, by creating awareness of, appreciation for, and acceptance of mental health. We are a fun, dynamic, and collaborative team who values working collaboratively and helping improve the mental health of our communities.

Duties/Responsibilities:

• Staff recruitment, orientation, and training. Responsible for daily schedule of work assignments and operations. May need to cover other employees’ work responsibilities to ensure work is completed.
• Promote a welcoming and inclusive environment for both staff and patients.
• Participate in professional development activities to keep current with trends and practices in health care. Attend regularly scheduled administrative meetings for updated operations.
• Coordinate with billing specialist for management of accounts receivable, collections and billing issues. Oversee daily balancing, deposits, and timely invoice payment.
• Perform other duties as assigned.
• Maintain strictest confidentiality and ensures compliance with HIPAA, OSHA, CLIA and all labor laws.
• Serve as liaison and primary point-of-contact by answering inquiries, providing information, and addressing concerns. Communicate regularly with clinicians on office management items and updates.
• Provide coaching support to all staff and serve as a role model in support of office and initiatives.
• Support and comply with all EBHA policies and procedures. Implement and communicate changes to company policies and procedures to office staff.
• Maintains an orderly, efficient and well-run office. Continually assess office operations and recommend changes in office workflow, policies and procedures, programs, products and services.
• Facilitate employee performance evaluations and responsible for performance management of team. Manage ongoing training for current staff as needed.
• Promote a culture of inclusion and belonging that values and embraces the contributions of all team members.
• Completes bi-monthly payroll entries and ensures personnel information is sent to Human Resource Department. Provides oversight of appropriate time use and monitors the need and frequency of overtime needs.
• Collaborate with the owner and DO to promote effective relationships with patients, government agencies, vendors, insurance plans and all departments.
• Drive practice alignment with EBHA strategy and initiatives intended to improve operational success including, but not limited to, quality and financial success.
• Creates an environment of customer service and compassion that promotes exceptional patient experiences.

Qualifications and Skills:

• Knowledge of medical terminology preferred. Knowledge of ICD-10 and CPT coding preferred but not required.
• Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third party payers, patients, and the public.
• High level of computer literacy; experience with Electronic Medical Records system preferred
• Knowledge of principles and practices of health care planning and management sufficient to manage, direct, and coordinate the operation of a health care organization
• One or more years of office management experience preferably in a medical office or behavioral health office setting
• Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
• Skill in interpersonal communication including the ability to address HR issues tactfully and in a timely manner to enhance the team dynamics.
• Skill in exercising a high degree of initiative, judgment, discretion, and decision making to achieve organizational objectives.
• High School Diploma or GED Equivalent. Associates or Bachelor’s Degree preferred
• Skill in organizing work, making assignments, and achieving goals and objectives.
• Ability to organize and integrate organizational priorities and deadlines.
• Ability to assume responsibility and exercise authority over assigned work functions.
• Skill in analyzing situations accurately and taking effective action.
• Ability to establish and maintain quality control standards.

Benefits:

• Paid orientation
• Dental insurance
• Holiday Pay
• Paid Time-Off
• Vision insurance
• 401(k)
• Opportunities for advancement
• 401(k) matching
• Professional development assistance
• Free parking
• Disability insurance
• Health insurance

Schedule:

• Monday to Friday