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Experience Supervisor Jobs
Company | Best Buy |
Address | San Antonio, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-09-06 |
Posted at | 9 months ago |
The Experience Supervisor is a store leader responsible for inspiring employees to deliver Best Buy's customer promise. They ensure employees are deployed efficiently and deliver a great customer experience. The Experience Supervisor also manages employee experience, development, and performance management. This role analyzes performance indicators against business strategies and leads their team to facilitate growth or improve results.
- Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
- Identifies opportunities in their store to improve the customer and employee experience.
- Leads efforts to maximize or course-correct results.
- Creates and sustains positive customer and employee experiences.
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Ability to work a flexible schedule including holidays, nights, and weekends
- Previous experience in sales, customer service, or related field
- One year of leadership experience
- Ability to work successfully as part of a team
- One year of consumer electronics industry experience
- Prior experience setting retail sales goals
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