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Guest Experience Supervisor Jobs

Supervisor, Customer Experience Jobs
By Comcast At Philadelphia, PA, United States
Career Advisor: Encourages career development with each team member through the creation and management of individual development plans.
Highly organized with the ability to effectively manage multiple priorities. Comfortable managing through ambiguity and strong critical thinking skills.
Customer Advocates: Responds to customer escalations to understand issues and offer helpful solutions in driving customer satisfaction.
Other duties and responsibilities as assigned.
Recognition: Celebrates and reinforces employee successes through recognition and promotion.
Talent Advocate: Strong competency in selecting, developing and retaining talent
Guest Services Supervisor Jobs
By Flik Hospitality Group At , Miami, 33131 $85,000 a year
Manages the pre meal experience with operations managers
Associates at Flik Hospitality are offered many fantastic benefits.
Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates
Passion, knowledge and appreciation of culinary arts, food and dining
Detail oriented with strong organizational skills
Problem solving skills - ability to communicate operational challenges, with recommended solutions where possible
Supervisor, Customer Experience Jobs
By CONDUENT At , Somerset, 08873
This position will supervise 15 agents, be responsible for day-to-day \operations, agent performance, along with KPI/Metrics management.
Disseminating of all processes and business updates to the team, based on client requirements in a timely manner.
Show prior experience in call center supervisor environment
Show prior experience in healthcare industry products and service processes
Show prior experience of 5 years in achieving defined metrics within a call center or operations center.
Show prior experience of 3 years in achieving defined metrics within a call center or operations .
Experience Supervisor Jobs
By Best Buy At San Antonio, TX, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Guest Services Supervisor Jobs
By Residence Inn by Marriott Glenwood Springs At Glenwood Springs, CO, United States
Work with Guest Services Manager to train and monitor front office staff.
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
Asks for and offers help when needed.
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.
Communicates with the Engineering Department regarding any maintenance requests from the guests.
Experience Supervisor Jobs
By Best Buy At Baton Rouge, LA, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Retail Experience Supervisor Jobs
By Best Buy At San Antonio, TX, United States
Provide positive experiences, skill development and performance management
Maintain positive customer and employee experiences
One year of leadership experience
Previous experience in sales, customer service or related fields
One year of consumer electronics industry experience
Prior experience setting retail sales goals
Guest Experience Supervisor (Hospitality)
By 1440 Multiversity At Scotts Valley, CA, United States

Reports to: Front Office Manager Department: Guest Experience FLSA: Non-Exempt Position Summary The Guest Experience Supervisor delivers exceptional sales and service to in person guests as well as ...

Guest Experience Supervisor Jobs
By 1440 Multiversity At Scotts Valley, CA, United States
Deliver an exceptional customer experience to all guests on campus following 1440 standards
Efficiently and effectively resolve customer concerns. Refer major guest concerns to the Front Office Manager.
Support the Front Office Manager in scheduling associate based on business level and operational needs
Create a delightful experience for guests before and during stay - on the phone, online, and in person.
Stock and ensure Guest Experience area is clean and tidy and storage areas are organized.
Continuously seek out solutions to improve the guest experience and the efficiencies of the Front Desk team
Retail Experience Supervisor Jobs
By Best Buy At Mansfield, TX, United States
Provide positive experiences, skill development and performance management
Maintain positive customer and employee experiences
One year of leadership experience
Previous experience in sales, customer service or related fields
One year of consumer electronics industry experience
Prior experience setting retail sales goals
Retail Experience Supervisor Jobs
By Best Buy At Southaven, MS, United States
Provide positive experiences, skill development and performance management
Maintain positive customer and employee experiences
One year of leadership experience
Previous experience in sales, customer service or related fields
One year of consumer electronics industry experience
Prior experience setting retail sales goals
Guest Services Supervisor Jobs
By The Resort at Paws Up At Greenough, MT, United States
Perform other duties as Guest Services Management assigns.
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Communicate any transportation or guest issues to the Guest Services Manager immediately for proper quest recovery.
Minimum 2 years of experience in customer service
Minimum 2 years of experience of supervising a mid-size team
Airport Operations Supervisor - Guest Experience Supervisor
By Broward County Government At Fort Lauderdale, FL, United States
MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Director Of Education And Guest Experience
By Children's Museum of South Dakota At Brookings, SD, United States
Excellent time management and planning skills to manage day-to-day functions and strategic planning and implementation.
Oversee the development, implementation, and evaluation of all aspects of the museum’s educational and exhibition programming, including guest experience.
Bachelor’s degree in education or related field and 4 years of experience in related job functions.
Manage programming in reservation system and website calendar.
Manage department budget with oversight from the Executive Director.
Hands-on experience and understanding of how young children learn through play, Reggio-Inspired philosophy a plus.
Guest Experience Specialist Jobs
By State of Arizona At Flagstaff, AZ, United States
Knowledge of the principles and practices of administration and office management
Primary responsibility is to manage the front desk, admission sales, gift shop sales and volunteers
Some knowledge of accounting, budget procedures and procurement
Skill in oral and written communication
Skill in Google and Microsoft products
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Guest Experience Representative: Casual Worker
By Holden Forests & Gardens At Cleveland, OH, United States
Have retail experience? Ring up merchandise transactions, look up merchandise, dust, sweep, stock shelves and create merchandise displays
Customer service experience or desire to learn
Experience using computers, cash registers and email
Knowledge and appreciation of gardening and the outdoors
Knowledge of Cleveland, OH and surrounding areas
Strong verbal communication skills and interest in working directly with guests
Guest Experience Lead | Easton Town Center
By lululemon At Columbus, OH, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Chicago (Multiple Locations)
By lululemon At Chicago, IL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Experience Supervisor Jobs
By Best Buy At Duluth, GA, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Guest Experience Lead | Church St.
By lululemon At Greater Burlington Area, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Are you looking for a job that will let you use your customer service and hospitality skills to create an exceptional guest experience? We are looking for a Guest Experience Supervisor to join our team and help us provide the best possible experience for our guests. You will be responsible for overseeing the daily operations of our guest services, ensuring that all guests are treated with the utmost respect and care. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview The Guest Experience Supervisor is responsible for ensuring that guests have a positive and memorable experience while visiting the facility. This includes providing excellent customer service, managing staff, and ensuring that all safety and security protocols are followed. Detailed Job Description The Guest Experience Supervisor is responsible for overseeing the daily operations of the facility, including customer service, staff management, and safety and security protocols. They must ensure that all guests have a positive and memorable experience while visiting the facility. The Guest Experience Supervisor will also be responsible for training and supervising staff, resolving customer complaints, and ensuring that all safety and security protocols are followed. Job Skills Required
• Excellent customer service skills
• Strong leadership and management skills
• Ability to work in a fast-paced environment
• Excellent problem-solving and communication skills
• Knowledge of safety and security protocols
Job Qualifications
• Bachelor’s degree in hospitality, business, or related field
• At least two years of experience in customer service or hospitality
• Knowledge of safety and security protocols
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of safety and security protocols
• Knowledge of hospitality industry standards and practices
• Knowledge of staff management principles and practices
Job Experience
• At least two years of experience in customer service or hospitality
• Experience in staff management
• Experience in resolving customer complaints
Job Responsibilities
• Ensure that all guests have a positive and memorable experience while visiting the facility
• Train and supervise staff
• Resolve customer complaints
• Ensure that all safety and security protocols are followed
• Manage daily operations of the facility