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Customer Experience Supervisor Jobs

Supervisor, Customer Experience Jobs
By Comcast At Philadelphia, PA, United States
Career Advisor: Encourages career development with each team member through the creation and management of individual development plans.
Highly organized with the ability to effectively manage multiple priorities. Comfortable managing through ambiguity and strong critical thinking skills.
Customer Advocates: Responds to customer escalations to understand issues and offer helpful solutions in driving customer satisfaction.
Other duties and responsibilities as assigned.
Recognition: Celebrates and reinforces employee successes through recognition and promotion.
Talent Advocate: Strong competency in selecting, developing and retaining talent
Supervisor, Customer Experience Jobs
By CONDUENT At , Somerset, 08873
This position will supervise 15 agents, be responsible for day-to-day \operations, agent performance, along with KPI/Metrics management.
Disseminating of all processes and business updates to the team, based on client requirements in a timely manner.
Show prior experience in call center supervisor environment
Show prior experience in healthcare industry products and service processes
Show prior experience of 5 years in achieving defined metrics within a call center or operations center.
Show prior experience of 3 years in achieving defined metrics within a call center or operations .
Experience Supervisor Jobs
By Best Buy At San Antonio, TX, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Experience Supervisor Jobs
By Best Buy At Baton Rouge, LA, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Retail Experience Supervisor Jobs
By Best Buy At San Antonio, TX, United States
Provide positive experiences, skill development and performance management
Maintain positive customer and employee experiences
One year of leadership experience
Previous experience in sales, customer service or related fields
One year of consumer electronics industry experience
Prior experience setting retail sales goals
Retail Experience Supervisor Jobs
By Best Buy At Mansfield, TX, United States
Provide positive experiences, skill development and performance management
Maintain positive customer and employee experiences
One year of leadership experience
Previous experience in sales, customer service or related fields
One year of consumer electronics industry experience
Prior experience setting retail sales goals
Retail Experience Supervisor Jobs
By Best Buy At Southaven, MS, United States
Provide positive experiences, skill development and performance management
Maintain positive customer and employee experiences
One year of leadership experience
Previous experience in sales, customer service or related fields
One year of consumer electronics industry experience
Prior experience setting retail sales goals
Experience Supervisor Jobs
By Best Buy At Duluth, GA, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Customer Experience Supervisor Jobs
By Rudin At New York City Metropolitan Area, United States
• Knowledge of Microsoft Office Word, Excel and Outlook and Property Management software (e.g. Yardi or MRI)
For more information on Rudin Management and its portfolio, visit www.rudin.com.
All offered benefits are subject to the terms/conditions of the benefits plans.
*Salary may vary based on work experience, market conditions, and qualifications/training.
• Detail-oriented with organizational and analytical/problem-solving skills
• Outstanding communication skills, both written and verbal
Customer Experience (Cx) Supervisor
By Bestow At United States
Conflict resolution and escalation management
Carrier, Enterprise Partner, & Vendor Relationship Management
Project Management & User Acceptance Testing
Review of new partner agreements and insurance contract provisions to understand existing capabilities vs. needs
Directly lead Customer Experience for Bestow, TPA & Bestow Life Insurance Co. (50% of role)
Partner closely with the New Business/AX Manager on related processes & to build team cohesiveness
Experience Supervisor Jobs
By Best Buy At Morgantown, WV, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Experience Supervisor Jobs
By Best Buy At Boca Raton, FL, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Experience Supervisor Jobs
By Best Buy At Hattiesburg, MS, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Senior Supervisor, Customer Experience
By Conduent At United States
Is accountable for functional, operational, and/or program management.
Manages performance appraisals and pay reviews.
Manages training for 3 or more employees.
Manages hiring and termination actions.
Requires broad technical expertise and industry knowledge.
Has basic knowledge of other disciplines.
Customer Experience Supervisor Jobs
By Soothe At Las Vegas, NV, United States

Company Happy Hours And Various Functions

Customer Experience Supervisor, Multifamily
By Rudin At New York City Metropolitan Area, United States
• Knowledge of Microsoft Office Word, Excel and Outlook and Property Management software (e.g. Yardi or MRI)
For more information on Rudin Management and its portfolio, visit www.rudin.com.
All offered benefits are subject to the terms/conditions of the benefits plans.
*Salary may vary based on work experience, market conditions, and qualifications/training.
• Detail-oriented with organizational and analytical/problem-solving skills
• Outstanding communication skills, both written and verbal
Customer Experience Supervisor Jobs
By City of Salem At Salem, OR, United States
Manages delinquent accounts sent to collection agency, including dealing directly with patron disputes and questions.
What can we offer you for all your hard work?
What are the minimum qualifications?
Additional information on job responsibilities:
Medical, dental, and vision coverage for you and your family.
Paid vacation and sick time in accordance with City policies.
Customer Experience Lead Rep Supervisor
By Patagonia, Inc At , Remote $29.50 - $36.50 an hour
Experience with rolling out new initiatives and with change management.
Process payroll and support the Workforce Management team with schedule management.
Develop and manage an internal infrastructure with systems, programs, reporting, and business updates for a well-ordered operation and exceptional customer experience.
Work with People & Culture and Benefits to support team members.
Proven leader with the ability to motivate others to deliver exceptional customer experiences through support, coaching, and development.
Skilled at dealing with ambiguity and demonstrated flexibility in a changing work environment.
Customer Support Supervisor - Call Center Experience
By Imperium Data At Miami, FL, United States
· Collaborate and work with other supervisors and managements to improve the customer experience.
· 2+ years of supervisory or staff management experience.
· 2+ years of call center and customer service experience.
· Experience creating department staffing schedules.
· Ensure agents understand and comply with all call center performance standards and policies.
· Identify operational issues and suggest possible improvements.
Pet Customer Experience Supervisor
By MetLife At United States
Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness.
Essential Business Experience and Technical Skills:
Responsible for knowledge of MetLife Pet Insurance products and processes and possesses the ability to convey this information to team members
Excellent organizational, interpersonal, and communication skills, both written and verbal
Experience managing a team of inbound and/or outbound call center representatives
High School Diploma or equivalent

Are you looking for a challenging and rewarding role in customer experience? We are looking for an experienced Customer Experience Supervisor to join our team and help us create an exceptional customer experience. You will be responsible for leading a team of customer service representatives, ensuring customer satisfaction, and developing strategies to improve customer experience. If you have a passion for customer service and are looking for an opportunity to make a difference, this could be the perfect job for you!

What is Customer Experience Supervisor Skill Requirements?

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to use customer service software
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Supervisor Qualifications?

• Bachelor’s degree in business administration, marketing, or related field
• At least 3 years of experience in customer service or related field
• Certification in customer service or related field

What is Customer Experience Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Experience Supervisor Experience?

• At least 3 years of experience in customer service or related field
• Experience in customer service software
• Experience in customer service policies and procedures
• Experience in customer service training

What is Customer Experience Supervisor Responsibilities?

• Monitor customer service activities and provide feedback
• Respond to customer inquiries and complaints
• Develop customer service policies and procedures
• Train customer service staff
• Monitor customer service performance
• Analyze customer feedback and develop