Evaluation And Learning Manager

Are you passionate about empowering and supporting youth to reach their full potential? Do you believe that every young person deserves a chance to succeed, regardless of their background or circumstances? If so, First Place For Youth is the organization for you. We are currently seeking dedicated individuals to join our team and make a positive impact on the lives of foster youth. Join us and be part of a transformative journey for young people. About First Place For Youth: First Place For Youth is a leading nonprofit organization dedicated to supporting foster youth in their transition to adulthood. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. We provide comprehensive programs and services that empower foster youth to overcome the unique challenges they face and achieve their full potential. With a focus on education, employment, and housing, we offer personalized support to help youth build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth: Meaningful Impact:  By joining First Place For Youth, you will have the chance to make a real difference in the lives of transition age foster youth. Your work will directly contribute to helping young people overcome obstacles, gain independence, and achieve their dreams. Every day, you will witness the transformative power of your efforts. Innovative Approach:  First Place For Youth is committed to innovation and continuously improving our programs and services. We strive to stay at the forefront of research and best practices in supporting youth in foster care. As part of our team, you will have the opportunity to contribute your ideas and expertise to shape our programs and make a lasting impact on the lives of youth. Collaborative and Supportive Environment:  We foster a collaborative and supportive work environment where every team member is valued. You will be part of a dedicated and passionate team that shares a common goal of empowering youth. We believe in the power of collaboration and teamwork, and we provide ample opportunities for professional growth and development. Comprehensive Benefits:  First Place For Youth values the well-being of our employees and offers a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work with foster youth. Culture of Diversity and Inclusion:  We embrace and celebrate diversity in all its forms. First Place For Youth is committed to creating an inclusive and equitable workplace where everyone feels valued, respected, and empowered. We believe that diverse perspectives and experiences enrich our work and make us more effective in serving the youth we support.   POSITION SUMMARY: The Evaluation and Learning Manager is a seasoned, results-oriented professional with a successful track record of building an organizational culture of using data to guide learning and improve programs, and experience in leading and conducting applied research and evaluation studies. The Evaluation and Learning Manager reports to the Vice President of Evaluation and Learning, supervises the Data Analyst and E&L Research Fellow, and serves as a primary day-to-day resource throughout the organization around data, reporting, and evaluation activities. This position requires an individual with deep practical experience and the capacity to infuse and sustain a data and evidence-based culture of learning and continuous quality improvement. The Department is focused on strengthening the organization’s reputation as an evidence-building and analytics leader in the child welfare and non-profit spaces, by: Making data and reports more accessible and informative to staff, leadership, partner organizations and funders, through the creation of well-designed dashboards and simple-to-interpret metrics Designing experiments for new interventions and testing their impact on key outcomes like living wage attainment Conducting ad hoc analysis and publication-ready research intended to impact and shape public policy around extended foster care nationally   Essential Duties and Responsibilities: Manage case management system (Apricot) to meet the current and future needs of various programs and departments to minimize data burden and maximize learning Regularly review data in Apricot and Power BI for quality and train colleagues in how to use systems to guide and drive the work Support data and outcome literacy across programs to ensure high fidelity data and accurate outcomes Manage and fulfill requests made via the internal ticketing systems and data requests submitted to support the organization’s reporting needs internally and externally. May represent First Place’s work in funder meetings Establishes internal standards, procedures, and documentation on metric definitions, report cadence, and program logic models Provide excellent internal and external customer service, to the users of our systems and recipients of our reports Represent Evaluation and Learning at New Hire Orientation and holds introductory Apricot training to new staff on a bimonthly basis or as needed Evaluation, Learning, & Innovation Design, prepare and update regular reporting tools (e.g. quarterly dashboards) to keep management, Board, and external partners informed around key performance metrics and support the organization’s performance evaluation process Conduct client interviews, facilitate focus groups, and where relevant, create research protocols Collaborate with the Vice President of Evaluation and Learning, senior management and external consultants/evaluators to support the design and implementation of ongoing evaluation studies. Provide high-quality analytical support and thought partnership across the agency on evaluation issues to support and promote culture of innovation and learning Develop, manage, and maintain a user-friendly and up-to-date repository of internal and external research, evaluation findings, historical data analyses and resources on foster-care, transition age youth, and comparable populations and programs. Support test + learn program improvement pilots conducted by staff, driving the facilitation of learning calls to disseminate findings Disseminate research, analytic reports and relevant data, including emerging findings to support staff and program improvement. Team functioning and coordination: Invest time in cultivating and coaching staff, including defining projects that showcase and develop the team’s skills. Hire and train department staff, interns, and/or volunteers. Establish goals for the team as a basis for productivity, performance, results and accountability Qualification and Requirements: BA with a minimum of 5 years’ experience or MA with a minimum 3 years’ experience in social science research and/or program evaluation in a nonprofit, consulting, or human services agency demonstrating progressively higher levels of responsibility in managing and leading complex data management, research and evaluation projects A minimum of 1 year of previous supervisory experience preferred Familiarity with Apricot case management system (or similar) strongly preferred Creative problem-solver eager to tackle complex problems Experience and basic proficiency with data visualization (Power BI), querying (SQL), and/or quantitative analysis(R/python) preferred Project Management Skills- Exceptional ability to plan, execute and manage departmental projects, and staff assigned to those projects, to ensure timely completion of deliverables. Strong organizational skills are strongly desired Strong Communication Skills- Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner   BENEFITS Full-time position 15 days of vacation time in year one 12 days of sick time 2 flexible holidays 14 paid holidays Paid sabbatical Paid maternity and paternity leave Employee’s choice of Kaiser or UCH HMO/PPO Up to 90% of premium covered by First Place Delta Dental Premium PPO VSP Vision 401k Retirement Savings with Match  If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at  www.firstplaceforyouth.org/careers . We are unable to sponsor work visas now or in the future.  First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department  Fair Chance Act  webpage or reviewing  this guidance  provide by the City of San Francisco. For additional information regarding your rights, please also review the  Summary of Your Rights Under the FCRA.  PI223325887