Employee Relations Specialist Jobs

Responsible for preparing, filing, and scanning employee documents to both paper and electronic files in compliance with legal record-keeping and retention requirements and Bank OZK policy. Processes Form I-9 recertifications and employment authorization document (EAD) renewals. Assists more senior team members with the administration of renewal dates for Employee Labor Law Posters and day-to-day operations of department.

Essential Job Functions:

• File and maintain personnel files and other department files in compliance with retention requirements per policy and law.
• Scan documents into electronic system and link to proper employee profile or department file in the system or shared department drive.
• Monitor and track EAD renewals by notifying affected employees, collecting EAD renewals, and maintaining tracking spreadsheet.
• Administer I-9 recertifications, obtain new/updated documentation, and maintain complete and accurate document management to ensure compliance.
• Maintain good punctuality and attendance to work.
• Extract sensitive/confidential documents from personnel files, removes staples, and repair tears and/or holes, and assist with response to FOIA requests.
• Provide support in employment relations investigations (i.e. acting as witness, taking notes, helping with reporting, etc.).
• Participate in annual policy review by assisting in the administration and communication of any changes.
• Provide administrative and clerical support to the department as needed.
• Assist in providing or creating necessary templates and documents needed for immigration and international travel.
• Follow Bank policy, procedures, and guidelines.
• Assist in ensuring compliance with Employee Labor Law Poster requirements by reviewing, contacting, and tracking locations that require updates.

Knowledge, Skills & Abilities:

• Ability to demonstrate effective customer service skills for both internal and external customers and to work well within a team.
• Ability to manage multiple priorities and adapt well to change.
• Ability to maintain confidentiality.
• Ability to work under general supervision.
• Ability to demonstrate critical thinking and problem-solving skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain attention to detail, accuracy, and thoroughness in work product.
• Ability to prioritize and organize work effectively and meet exacting deadlines.
• Knowledge of employment authorization document (EAD) requirements and renewal processes.
• Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.
• Knowledge of legal requirements for employment file record-keeping.

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Position Requirements:

Basic Qualifications:

• 6+ months’ experience in a role supporting Form I-9 processes and/or immigration processes, preferred.
• High school diploma or equivalent, required; bachelor’s degree in a HR-related field, preferred.
• 6+ months’ experience in a Human Resources or administrative role in a professional work environment, required.