Employee Relations Manager Jobs

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

General Description

The Employee Relations Manager will report directly to the Assistant Vice President of Human Resources. This position will oversee all employee relations activities, policies, processes, and procedures. This position will set the strategy for employee relations and support managers in handling workplace concerns and action plans. This person will provide intervention as necessary. This role will work extensively with management to identify opportunities to proactively and preventatively address common employee relations issues, and will provide guidance and coaching to managers of all levels to address employee behavior and performance areas. Position will also perform investigations as warranted.

Roles & Responsibilities

• Partner in providing direction and guidance, assigning tasks, prioritizing activities, and setting goals within the team.
• All other duties as assigned.
• Embrace and support Diversity, Equity, and Inclusion initiatives.
• Develop effective relationships with stakeholders to promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagement.
• Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt with changing priorities.
• Drive consistency in employee relations issues and ensure the organizations approach to investigations is thorough, fair and consistent.
• Analyze employee relations trends with leadership and advise on proactive strategies, solutions, programs and policies.
• Partner with Legal team in conducting investigations to provide counsel and facilitate prompt and effective resolution of workplace concerns.
• Maintain a positive, productive work environment by responding to questions and concerns, proactively addressing issues, and advising the team on best practices.
• Create and update policies and procedures that pertain to employee relations; conduct trainings on compliance with policies and procedures.
• Demonstrates ability to analyze and understand data and information quickly, with excellent attention to detail.
• Conduct a range of employee relations investigations in response to employee concerns, harassment, discrimination, retaliation, and other violations of rules, regulations, policies, and procedures.

PERFORMANCE STANDARDS

• Ensure work is in compliance with Department of Labor (DOL), Equal Employment Opportunity Commission (EEOC), Occupational Safety & Health Administration (OSHA), Federal, State and local regulations and laws.
• Ensure complete confidentiality of all personnel and Broadlawns Medical Center information.
• Adhere to service excellence standards at all times.

Minimum Qualifications

• Outstanding written and verbal communication skills; must be an articulate and persuasive communicator.
• Ability to build strong working relationships across all levels of the organization.
• Knowledge of federal, state and local laws, and statutes which govern employment policies and practices.
• Management related experience.
• Bachelor’s Degree and/or a minimum of 5 years of experience in employee relations, investigations and employment law.
• Ability to objectively coach employees and management through complex, difficult, and emotional issue.
• Thorough understanding and application of internal and external Human Resource principles, concepts, practices and standards.
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment.

Preferred Qualifications

• Knowledge of ERISA rules and regulations.
• Master’s Degree
• Notary Public

Read Carefully: This application shall remain active for 90 days. After 90 days, if you are still interested in employment at Broadlawns Medical Center, you must fill out a new application.

I hereby certify that the information given by me in this application is true and correct to the best of my knowledge. I understand and agree that any false information, misrepresentation or omission of facts in this application and the application process may be justification for refusal to hire, or immediate termination of employment without recourse. I further understand and agree that all information furnished in this application and the application process may be verified by BMC. I further understand and agree BMC may complete a full reference and background screening of me.

I authorize all employers, schools, persons and organizations, having relevant information and knowledge of my employment, work habits, character and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether or not to offer me employment and specifically waive any required written notification. I hereby release such employers, schools, persons, organizations and Broadlawns Medical Center from all liability for any claims or damage which may result.

I further understand that nothing contained in this employment application or in the granting of an interview is intended to create an employment contract between Broadlawns Medical Center and me for either employment or for the providing of any benefit. If an employment relationship is established, I agree to comply with the rules and regulations of Broadlawns Medical Center and further understand and agree that my employment and compensation can be terminated at any time, with or without cause or notice, at the option of either Broadlawns Medical Center or me.

Further, if offered a position with Broadlawns Medical Center, I also agree to submit to a medical history and physical examination, which includes drug testing, provided by Broadlawns Medical Center and understand that my appointment is conditional on satisfactorily passing the examination prior to being placed on the job. I understand that I will be responsible for providing BMC proof of MMR (Measles, Mumps, rubella) immunity and/or immunization records at my expense prior to beginning my employment.

BMC seeks to provide a healthy, comfortable, and productive work and health care environment. In the event I am hired as an employee of BMC, I acknowledge and agree to abide by the BMC's "Tobacco Free Environment" Policy. I understand that smoking or any tobacco use is strictly prohibited anywhere on the BMC campuses or vehicles.

IMMIGRATION REFORM AND CONTROL ACT OF 1986:

To comply with the Immigration Reform and Control Act of 1986, if you are hired, you will be required to provide documents to establish your identity and your authorization to be employed in the United States. Such documents will be required within the first three (3) business days following your hire, or upon your first work day if your employment period will be less than three (3) days.

A PHOTOCOPY OF THIS ASSIGNMENT IS TO BE CONSIDERED AS VALID AS THE ORIGINAL.

In signing this form, I certify that I understand all the questions and statements in this application.

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