Employee Health & Benefits Account Manager

Employee Health & Benefits Account Manager

Competitive salary range for Account Manager base plus quarterly office bonus which totals around 10% of annual salary. There is also a 5% annual company bonus target. This person would need to have 2+ years' experience in the insurance industry as an account manager.

We are looking to hire an Account Manager in our Employee Health & Benefits department who will assist the production team in the production and service of new and existing accounts consisting of mostly small group accounts. This is a client-facing role so you must be comfortable making presentations to clients.

Your goals. Your ambitions. Your definition of success. Here, we believe nothing should stand in your way of making these a reality. As an colleague, you'll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

What can you expect?

• Colleagues here don't simply work together; we challenge each other to push further, think smarter, and love what we're doing together. Our shared purpose is to be there for our clients in the moments that matter.
• Opportunities for personal and professional growth and development.

We will count on you to:

• Keep production team fully informed of pertinent activities on the accounts
• Review SPD's and agreements/contracts for accuracy
• Coordinate and conduct employee enrollment meetings
• Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
• All facets of implementation of new clients or additional coverages for existing clients
• Assist employee health & benefits producer and team in servicing existing accounts in every capacity, including renewals
• Set up and maintain customer files
• Develop communication materials including Benefit Enrollment Guides
• Verify accuracy and completion of enrollment applications and transmit to carriers
• Coordinate and participate in periodic meetings with clients and vendors
• Assist policyholders with claim forms, policy changes, cancellations, etc.

What you need to have:

• Excellent presentation, written, communication, and customer service skills
• Proficient with Microsoft Word, Excel, Power Point, and Outlook
• Must have resident Agents License in Life and Health or obtain within 90 days
• 2+ years previous insurance industry experience with a brokerage or agency environment
• Ability to learn Agency Management and Imaging Systems

What makes you stand out:

• A shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability
• Works well in a fast paced environment

What is in it for you?

• Pet insurance
• Employee Assistance Program (EAP)
• Volunteer paid time off (VTO)
• Paid Parental Leave
• Employee Resource Groups (ERGs)
• 401K and company match program
• Continuing education and training opportunities
• Tuition Assistance
• Career mobility
• Employee Stock Purchase Plan (ESPP)
• Company-paid Life and Disability offerings
• Generous Paid Time Off (PTO) programs