Ecommerce Merchandising Intern- Generation H (Summer)

The Team:

The eCommerce team oversees all content and aspects of the Hermes.com business while supporting omnichannel services in partnership with US boutiques and deploys digital initiatives, onsite campaigns and eCommerce emailings.

The Internship Program:

For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program, Generation H!

As part of Generation H, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.

The internship is scheduled for June 5 – August 11, 2023 and may be Full-Time or Part-Time to accommodate your academic schedule.

All internships are in-person (non-remote) and based in the Hermès US corporate headquarters located at 55 East 59th Street in New York City. Interns are paid an hourly rate of US $15.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week.

About the Role:

• Support with completing regular catalogue audits for updates on sizing, product information and descriptions.
• Perform quality assurance for site daily, which includes searching for issues such as bugs, broken images harmonized thumbnails, load speed, etc. Assist with reporting accordingly and following through to resolution.
• Compile competitive analysis and focus on internal search, cross-selling and left menu optimizations.
• Assist with creating product selections for merchandising pushes according to monthly editorial calendar. Monitor presentation of product selections daily and update products on as needed basis.
• Complete audits on stock online daily.
• Provide maintenance of omni-channel catalogue including but not limited to addition/removal of references routinely and compilation of monthly analysis and reporting.
• Review and optimize left menu navigations and groupings to increase sales and stock rotations.
• Support customer service team with catalogue and image related issues.

About You:

• Comprehensive knowledge of Microsoft Office
• Strong organization and research skills
• High level of attention to detail
• Enrolled in an Associates, Bachelor’s or Master’s Degree program

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our Diversity, Inclusion and Family values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [email protected]. Please do not submit resumes or applications to this email address.