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Dlr Operations Coordinator Jobs
Company | Disneyland Resort |
Address | Anaheim, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Entertainment |
Expires | 2023-08-18 |
Posted at | 9 months ago |
The DLR Operations Coordinator provides administrative, clerical and project management support for executive leadership, their direct reports and Cast.
- Prepares regular/weekly reports and business summaries for multiple (2-3) Operations General Managers. May include support of the Vice President (e.g. weekly update reports that go to Sr. site Executives as well as other weekly operational reports used by leadership.)
- Meeting coordination: prepares agendas to support business needs/objectives, captures and tracks action items/deliverables, completes follow-up as necessary with leaders/key partners to drive work to completion. (e.g. weekly GM or Sr Leader meetings, partner meetings, other business meetings, etc.)
- Prepares presentations in support of project to include which may include use of digital/technology solutions for virtual presentations
- Managing ad-hoc projects given by the supported executive
- Integration: Works as part of team to work better, faster, and smarter. Remains flexible in fast paced environment. Seeks out key partners/team members to identify best practices. Works with others to identify and drive efficiencies.
- Create travel itineraries that support leader's business objectives.
- Process/manage team's purchase orders, vendor contracts as well as leadership's expense reports.
- Support event planning (e.g. birthdays, service anniversary recognition, lunch & learns, team building activities, skip level sessions, etc.)
- Completes research, develops high profile presentations and prepares materials
- Calendars and coordinates travel and meetings with key partners associated with itineraries.
- Coordinates, participates, and supports all stages of project lifecycle including: Initiation, Planning, Execution, Control and Closure
- Prepares documents, agendas, reports, and executive summaries that support meeting objectives
- Prepares and analyzes data. Conducts tracking as needed to support data collection/research.
- Review operating practices and implement improvements where necessary
- Orchestrates communication and stakeholder engagement for projects to ensure individuals have the information required to complete deliverables
- Optimize scheduling of commitments on leaders' calendar (be familiar with leaders' schedule(s) and adjust as needed to meet daily/weekly priorities)
- Strong organizational skills and attention to detail. Ability to track and organize a large volume of details, data, and tasks.
- Demonstrated ability to manage heavy workloads, prioritize work appropriately and meet assigned deadlines
- Reliably handles confidential information.
- Master of Microsoft Office Suites and working in Windows environment. Confidence to learn new programs such as SAP, Collaborative work platforms and Concur.
- Strong interpersonal skills, and the ability to build, maintain and manage relationships of the Walt Disney Company both internally and externally.
- Strong interpersonal communication skills to manage internal and external resources and work collaboratively with cross-functional and diverse teams
- Excellent organizational and analytical skills (including attention to detail)
- Excellent written and verbal communication skills. Strong command of English grammar skills.
- Exceptional delivery of assertive professionalism, a self-starter able to anticipate needs and handle confidential information, offer creative solutions to problems, maximize and drive work products and showcase action-oriented follow-through, master technology and a knowledge of computer programs, be flexible with work schedule and meet impromptu demands, collaborate with and guide the administrative team, gain familiarity with the operation
- Ability to appropriately respond to and resolve cast and guest issues with little direction.
- 2-3 years of administrative, project coordination and/or equivalent experience.
- Ability to multi-task and prioritize deadlines/deliverables, making independent on-the-spot decisions to ensure smooth and efficient operations.
- A proactive self- starter with a positive attitude and can-do attitude.
- Operations job knowledge
- Knowledge of Disney policies, organizational structure, and nomenclature.
- High school degree, GED or equivalent experience
- Bachelor’s Degree
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