Distribution Center Supervisor I

The Memphis Product Distribution Center (PDC) is a fast-paced operation, which provides direct aftermarket parts support to DTNA's dealer and distribution network. At the Memphis PDC, you will work alongside highly motivated individuals within the organization's Leadership Team, focusing on both short and long-term goals and objectives of the PDC. Total staffing for the facility equals approximately 175 people and includes salaried exempt employees, salaried office employees and hourly warehouse employees. The Memphis PDC currently has Two (2) shifts; operations take place Monday through Friday from 1st shift 6:00 am to 2:30 pm & 2nd shift from 3:30pm to 12:00am. Both shift may be required to work overtime as needed to meet daily customer order. (e.g. mandated or volunteer, this overtime would also include Saturday)
The ideal candidate must have: 1). Strong interpersonal skills. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. 2). Be willing to manage to results. Work with a sense of urgency will help ensure that operational plans are executed, performance goals are achieved and teams are kept informed. 3). Develop their people/team. You’ll have the autonomy to innovate with new approaches to processes, all in the name of continuous improvement. 4). Be an organizational leader and Build an exceptional team. Your commitment to others will shine when you work alongside of team members to assist them with meeting their team and individual goals.

• Develop and execute strategic plans based on production process analysis and make recommendations on solutions to process improvements.
• Facilitate problem solving between the PDC and corporate functions, including the PDC Operations and TOS teams both located in Fort Mill, SC.
• Point of contact for all federal, state, local and corporate audit/inspection efforts.
• Plan and establish work schedules, staffing requirements, and production sequences to maximize productivity.
• Establish, evaluate and communicate quality and throughput goals for each area.
• Analyze operational and statistical data to identify and determine causes of production problems and develop action plans for improvement.
• Lead the PDC Continuous Improvement effort in zone of responsibility.
• Develops and monitors budgets, maintains safety/security and inventory control programs, ensures distribution center facilities and equipment are properly maintained, and proposes improvements in order to optimize the distribution process
• Develop/monitor budgets and expenses for zone of responsibility.
• Provide leadership and support to supervisory staff, including direct, indirect and support functions within the Parts Distribution Center.
• Manages and directs the activities of the distribution center, involving the reception, delivery and control of merchandise
• Determine work force/staffing levels, direct and indirect recruitment and retention.
• Shared responsibility for PDC safety and security programs as well as vendor management and all equipment and maintenance issues.
• Exercises general supervision of overall distribution activity, including inventory control, order processing, warehouse activities, transportation, maintenance, and customer service
• Responsible for all inventory control and customer service activities to include credit/claim issues and returning defective material to suppliers.
• Other duties as assigned by manager.
• Support and facilitate a safe and ethical work environment and working culture.
• Responsible for warehouse layout, reconfiguration efforts, space utilization and slotting to support efficiency.
• Interpret Company policy and procedure for the workforce including conflict resolution between employees.
• Engage in both tactical and strategic planning to maximize operational efficiencies.
• Working knowledge of both Domestic and International Distribution concepts.
• Super User for SAP, DView, IMS and all other systems in use at the PDC.

• Supervises day-to-day work and participate in coaching and development of employees on the Technical and Business Support band in operations, manufacturing, and/or logistics
• Decision maker for daily activities that are guided by practice and production requirements with oversight from manager
• Knowledge and application of Lean/Continuous Improvement tools and principles is required.
• Bachelors Degree or 6 years' experience in lieu of degree
• Strong interpersonal skills including the ability to use tact and diplomacy to exchange information with employees
• Previous Leadership experience within an operational environment; i.e. manufacturing, distribution or transportation is required.
• Ability to coach and develop employees to ever higher levels of performance is required.
• Proficiency in Microsoft Office application is required.
• Possesses basic understanding of guidelines, procedures, and processes related to job field

• Strong Customer focus and previous face time experience with customers is preferred.

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions.
• EEO/Minorities/Females/Disabled/Veterans.
• Final candidate must successfully complete a pre-employment drug screen and criminal background check
• Applicants must be legally authorized to work permanently in the U.S. at the time of application.