Director Of National Accounts - Lowe's

POSITION SUMMARY

Critical business role which creates, drives, and maximizes opportunities inside Lowes with the Interior and Exterior Door merchants. This position is responsible for managing the Lowes national account team. Major objectives include establishing, nurturing, and growing partnerships with Lowes Merchants, Merchandising Vice Presidents, Visual Merchants and Supply Chain/Business Analyst. This role requires an ability to build long-term strategic plans, influence key stakeholders, manage multiple tasks/projects and contribute to a strong, driven, value added team.

JOB EXPECTATIONS

• Other duties as assigned
• Prioritize client satisfaction, promote new services, set targets and ensure healthy relationships between Woodgrain and Lowes
• Maintain oversight of Lowes account and utilize solid judgement to resolve issues
• Collaborate with marketing team to develop new cost-effective point of purchase materials
• Collaborate with other divisions within Woodgrain to create new innovative products to sell to Lowes
• Clearly articulate and influence customers’ needs to internal management
• Be able to lead a team to meet the short time times on various projects assigned by Lowes
• This position requires supervisory responsibility; direct reports will include the interior and exterior Door Account Managers
• Identify, pursue and close deals for new opportunities at Woodgrain
• Build and take ownershipof a trustedrelationship with merchants for the success and profitability of Woodgrain
• Follow up on complaints and questions from Lowes
• Be able to operate in a highly fluid/fast moving environment
• Support merchants and Woodgrain account team with category management
• Set strategy and lead Product Line Review teams to fully maximize Woodgrain’s strength and success in line reviews
• Utilize a consultative solution based selling approach with Home Depot, providing broad category and consumer insights and solutions to drive category and brand sales
• Work closely with the National Account Service Director to ensure that Woodgrain is providing a best in class service program to Lowes
• Be the category and consumer leader for the category
• Monitor and identify market trends, competitors and new leads
• Ensure brand consistency
• Act as a senior liaison for Lowes

JOB SPECIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• A thorough aptitude for analysis and strategy
• Ability to write reports, business correspondence, and procedure manuals
• A solid grasp of sales metrics, performance measures and technical indicators
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Decisive thinking and leadership abilities
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• A strong client-focused mindset
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Negotiation, conflict resolution and presentation skills
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Expert organizational and communication skills
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Dynamic and creative problem-solving skills
• Bachelor's degree (BA or BS) from accredited four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience

WORK ENVIRONMENT

• Overnight travel is required.Expected travel time 40-50%.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear.The employee frequently is required to walk.The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms.The employee must occasionally lift and/or move up to 10 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.