Responsibilities

• Manage the rapid vendor selection process and overall implementation of selected vendor products.
• Ongoing operational management of technology vendors, especially highlighting key external partner(s) for Corporate Helpdesk support.
• Responsible for relationships with Finance, HR, and operational stakeholders to identify and deliver on Corporate IT needs and priorities.
• Responsible for the overall strategy, implementation, maintenance, and support of all corporate hardware, software, and network infrastructure.
• Partner with the Director of Cybersecurity to implement IT security policies and procedures that protect our data and systems from internal and external threats.

Experience & Skills

• Deep experience in vendor management, from cutting edge industry awareness and envisioning possibilities, through RFPs and vendor selection, to ongoing operations.
• Extreme comfort with ambiguity and change.
• A leader in cloud-first approaches to corporate technology solutions.
• Bachelor's Degree or equivalent experience in related field
• Demonstrated success delivering complex, mission-critical programs and managing operations through vendor partnerships vs large in-house organizations.
• Expert in HRIS and Financial ERP solutions for medium sized enterprises.
• 10 years of experience with Corporate IT systems and/or Helpdesk management.
• Prior working and leadership experience with Microsoft 365 based organizations.

Location / Travel

• This role is based at our office in Orlando, FL and will not involve travel.

EEO Statement