Director Of Admissions Jobs

Under the general supervision of the Sr Director of Analytics and Enterprise Partnerships, the Director of Admissions role is an administrative and leadership role overseeing the day to day operations of the bootcamp admissions department, and the overarching admissions strategy. This role requires an administrator-level understanding of the student lifecycle, the systems and tools used for managing applicant pipelines, detailed knowledge of HackBright and Devmountain product offerings, and a detailed understanding of objectives and processes related to the preparation and launch of b2b partner-sponsored bootcamp cohorts. The ideal candidate will bring self motivation, organization, strategic thinking, managerial skills, and a solution-oriented mindset. This person will be part of and supporting an admissions department that is a shared-services team for both Devmountain and Hackbright Academy.

• Stripe
• Quality control in admissions prospective student interactions.
• Operationalize prospective student services such as connecting prospective students with alumni, class audits, etc.
• Manage the bootcamp cohort calendar and publishing of class start dates.
• Defining how quality is measured in all admissions functions.
• Salesforce
• Scheduleonce (see more below)
• Manage the process (documentation, design, quality standards etc) where other departments are involved in admissions related processes (make sure all involved are fulfilling responsibilities, make sure the student experience is prioritized and up to quality standards, etc).
• Project/product management for prospective student application management system, including custom applicant management software.
• Administration of admissions-used software including:
  • Hubspot appointment/meeting scheduler
  • Podium
  • Salesforce
  • Scheduleonce (see more below)
  • Grasshopper
  • Calendly
  • Adobe Document Cloud
  • Hellosign
  • Klipfolio
  • Stripe
  • Hackerrank
• Creating SOP’s for both admissions counselor processes and admissions administrative functions.
• Regular review of admissions counselor communications to ensure meeting of standards, adherence to talking points and best practices.
• Salesforce administration: declarative development and administration to optimize the use of salesforce for admissions and other teams as needed.
  • Custom object creation, field creation, automation (workflow rules, process builder), user/license management, rolling out of salesforce updates (e.g multi factor authentication) assisting with report configuration for all departments.
• Recruiting and screening of new admissions counselors.
• Calendly
• Custom object creation, field creation, automation (workflow rules, process builder), user/license management, rolling out of salesforce updates (e.g multi factor authentication) assisting with report configuration for all departments.
• Creation/sourcing of training materials, delivering via training sessions, tracking success.
• Grasshopper
• Official admitting of students: performing final check of documentation around meeting of admissions requirements, updating the salesforce record for admission.
• Assist with establishing admissions requirements, and designing application process to effectively assess for the admissions requirements to be met.
• Lead regular team stand ups and team syncs to promote team building, SOP’s, open communication; and leading problem solving efforts for the department.
• Preparing sponsored cohort applicant data for review by admissions and partner organization in admissions sessions.
• Preparing and delivering admissions/enrollment reports and updates in organization wide all hands meetings and regularly director level meetings.
• Coaching and training of admissions counselors both when newly hired and on ongoing basis for development/improvement.
• Conduct weekly 1:1’s with all admissions team members.
• Defining KPI’s for the admissions department.
• Podium
• Student loan processing/approval/recording.
• Klipfolio
• Hackerrank
• Adobe Document Cloud
• In collaboration with the legal team, maintain and distribute student documents (agreements, catalogs, onboarding guides).
• Perform quarterly and annual performance reviews with all admissions team members.
• Scholarship operations: design scholarship application processing system, write application questions/criteria/assessment process, kick off scholarship application reviews, lead the scholarship review committee (inviting new members when needed, managing their review assignments, etc), notify all scholarship applicants of scholarship decisions.
• Complete enrollment verifications and other various admissions related third party requests.
• Report on prospective student trends, insights, data, anecdotes to other stakeholders including marketing, product, operations, education, and other teams.
• Hubspot appointment/meeting scheduler
• Hellosign
• Creating and maintaining system for measuring KPI performance and goal achievement.
• Leading admissions review/selection sessions with sponsoring partner organizations.
• Acting as the point of contact for school’s lending partners, approving/certifying loans, record loans in salesforce, loan adjustments, requesting loan-program changes, cancelling loans.

• Highly motivated, self-starter and able to relate positively and professionally with team members and prospective learners.
• Excellent time management, interpersonal, written/verbal communication, and presentation skills.
• Consultative sales and consultative sales training/coaching experience.
• Must have a track record of achieving high results and large impact while having a high level of autonomy.
• Experience representing high-value products and services to a diverse customer base.
• Experience creating and maintaining strong customer relationships.
• Salesforce administration certification or quantifiable experience.
• Solution oriented mindset.
• Strong desire to work in a mission-driven culture and work in the best interests of customers/learners.
• Experience improving efficiency with problem solving, process design, etc.
• Evidence of organizational accomplishments in a productive and contributive team environment.
• Ability to work in a goal driven and measured performance environment.
• Strong writing and documentation skills.
• Intricate knowledge of the coding bootcamp competitive landscape and industry.

• At least 3 years of management experience.
• At least 5 years of experience in admissions, consultative sales, or high-level account service.
• Previous B2B and B2C experience preferred.

• BA/BS in relevant field preferred; commensurate experience can substitute the education preference.

• Typical office setting.
• Strong mental acuity.
• Travel via plane, car, and metro may be required to perform this job.
• Must be able to travel up to 10% of the time.
• Must be able to lift 25 lbs.
• Access information using a computer.
• Regular, dependable attendance and punctuality are essential functions of this job.
• Effectively communicate, both up and down the management chain.
• Must be able to work more than 40 hours per week when business needs warrant.
• Other essential functions and marginal job functions are subject to modification.
• Mobility within the office including movement from floor to floor.
• Effectively cope with stressful situations.

• #LI-JD1