Director, National Accounts Jobs

Founded by British makeup artist Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty revolutionized the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories. The company now employs over 1,100 people globally and is available to buy in over 76 locations via CharlotteTilbury.com.

The Role:

We’re looking for an ambitious and strategic Director, National Accounts- Sephora, to join our fabulous commercial team and drive our Sephora Makeup business across US, CA & Sephora @ Kohl’s. You’ll be responsible for nurturing multiple relationships across Sephora Makeup Teams and identifying new commercial opportunities, negotiating best in class reciprocal retailer support and thinking limitlessly to bring the Tilbury magic to life in store and online.

You’ll have a forward-thinking mindset which allows you to push boundaries and build game changing cross functional relationships. You will be highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry.

Role Accountabilities:

Trading Relationships:

• Establish and maintain amazing relationships at all levels within the Sephora teams (US, CA & Kohl’s), including Merchandising, Planning and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility, and exposure.
• Conduct successful commercial negotiations on space and location, in-store visibility, and digital support with Merchandising & Marketing teams driving Performance (Retail, Net and Profit).

Driving Performance (Retail, Net and Profit):

• Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Provide weekly & monthly account business recaps that detail sell-thru by SKU, ranking, productivity, stock & sales and competitive analysis.
• Retain agility to react to retail trends and maximize opportunities across channels.
• Identify opportunities to sell in additional revenue and mitigate return liabilities.
• Participate in weekly Merchandise & Planning team meetings to review all business opportunities, drive shipments and align on forecasts.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with your Planning counterpart, Marketing, Demand Planning and Supply Chain
• Manage all Makeup net sales forecasting & P&L, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Deliver plans to drive #1 ranking across the Portfolio and Maintain our #1 Makeup Rank.

Cross-Functional Working:

• Work with visual merchandising to ensure all updates are executed in a timely manner and communicate to merchant team for retailer approval.
• For new and existing distribution, build a bespoke plan to launch and sustain #1 ranking.
• Responsible for reviewing product assortment & sales to maximize counter productivity in partnership with trade marketing.
• Work closely with Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for Makeup, covering activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Review implementation and performance of annual strategy vs expectations on a regular and appropriately frequent basis
• Build strong working relationships with Field team, utilizing insight from the field and engaging the team in the execution of the trading plans.
• Align trading plans with team – local and global - to ensure a consistent and phased plan across all retailers within the region, avoiding unnecessary conflicts of activity.

Reporting Relationships: Reporting to AVP National Accounts - Sephora

Requirements

Key Selection Criteria:

You will have:

• Bachelor’s degree
• Appetite for Learning and development - Recognize the pace of change we are undergoing. Be a role model.
• Ability to flex based on commercial need. Enjoy working with ever evolving priorities and focus areas.
• Business Acumen - See the bigger business issues for both the retailer and for Charlotte Tilbury. Be able to formulate a strong account strategy and align to retailer priorities. Quantify the business plan and be aware of impact across other accounts and on other teams.
• Sephora Account Management Experience Preferred.
• Passionate, positive potential - be a shining star to work with and alongside.
• Advanced Excel, Outlook, PowerPoint skills a must
• Account Experience across Makeup Preferred.
• Communication skills- keep all stakeholders informed on all the important issues. Lead the presentation of project updates or account reviews. Ensure all communications are concise, clear, and convincing. Relationship-oriented, personable and approachable; able to build rapport quickly and establish genuine relationships.
• Results Oriented - Be proactive. Have a “can do” attitude, with limitless thinking for opportunity. Comfortable working in ambiguity

About The Charlotte Tilbury Brand

Charlotte Tilbury understands the power of beauty like no one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities, and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up, and fragrance collection.

She knows more than anyone that when you look good, you feel good and project confidence. You carry yourself differently, and, in turn, the world reacts to you in a different way. At the age of thirteen, Charlotte personally discovered the transformative power of makeup. Since then, she has been helping others – starting with her school friends to the most discerning women around the world today – look their most beautiful.

Charlotte believes that beauty is not an exclusive club and makeup is everyone’s secret weapon! Charlotte has created an uncompromising collection for everyone who is as likely to do their makeup on the run with a mobile phone in hand as they are to sit down at a vanity table. She has decoded her expertise into essential makeup tricks, tips, and tools that are EASY TO CHOOSE, EASY TO USE, and IRRESISTIBLE; Charlotte is determined to revolutionize beauty.

At Charlotte Tilbury, we love what we do and strive to be the best. Dare to dream, make it happen, and break all the rules - join us in our revolutionary journey and challenge the status quo of the beauty industry.

Benefits

Base Salary Range: $150,000.00 - 165,000.00 **

Company Benefits:

• 401(k) with Company match
• Paid Time Off
• Flex Spending Account (FSA)
• Commuter Benefits (Pre-tax)
• Birthday PTO
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Generous staff discount to use on all products
• Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
• Medical, dental, and vision benefits
• Employee Assistance Program (EAP)