Dietary Assistant - Food Service

Work Type: Active - Benefit Eligible and Accrues Time Off
Exempt: No

Work Schedule: Flexible Hours and/or Flexible Schedule (weekends required)
Work Hours per Biweekly Pay Period: 55 hours

Shift Time:
Location: Medical Center, US: FL: Lakeland

Summary:
Demonstrates commitment to the vision, core purpose/mission and goals of LRH, modeling the values and culture. The Dietary Assistant works within the scope of Nutrition & Food Service. His/her functions will include food preparation; coordinating with care teams the patient meal assembly and service; receiving patient phone calls and coordinating patient meals for the room service systems, responsible for processing accurate patient meals and nourishments in accordance with dietary prescriptions, serving patients in a courteous manner; effective communication to the patients, care teams and supervisors; sanitation; and other food service tasks to meet service needs. He/she are responsible for identifying potential patient nutritional problems and interact with clinical dietitians for appropriate intervention. He/she is responsible for and contributes the improvement of quality, safety and costs, as well as patient, customer and employee satisfaction by exhibiting effective communication and professional behavior in contributing to the cultural expectations of the organization. Perform other duties as assigned.

Detailed responsibilities:

• Standard Work Duties: Dietary Assistant
• Employee has working knowledge of specific diets.
• Prepare and assemble food trays for patients in a timely and neat manner. Ensuring all items on the ticket are placed on the tray in accordance with department standards.
• Organizes job functions and work assignments to be able to effectively complete assignments within established time frames.
• Attitude toward fellow staff, management, visitors, patients and family members' is consistently courteous, professional and positive ensuring a high level of customer satisfaction is met.
• Actively participates in team development and achieving goals for tray assembly.
• Ensure works areas are clean, sanitized and well organized at all times. Keep work areas free of potential slip fall hazards at all times. All dishware is taken to the dish room to be cleaned and stored neatly ensuring established cleaning and safety guidelines are met.
• Demonstrate knowledge of all equipment and systems/technology necessary to complete duties and responsibilities.

Education:
Nonessential:

• High School or Equivalent

Other information:
Experience Essential: Customer Service
Experience Preferred: Food service experience with knowledge of healthcare room service processes.
Certifications Preferred: Safe Serve Certified (Will consider other food service sanitation certificates)