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Desktop Support Jobs
Company | Denver Corporate Search | DCS |
Address | Draper, UT, United States |
Employment type | FULL_TIME |
Salary | |
Category | Banking |
Expires | 2023-08-14 |
Posted at | 9 months ago |
Desktop Support
6-month contract-to-hire | Onsite in Draper, Utah
Candidates will need to reside within commuting distance of 84020, thank you 😊
Our banking client is looking for a dynamic Desktop IT Support Analyst – Desktop for their Draper, UT office. This is slated as a 6-month contract-to-hire opportunity; during the contract piece will be working onsite five days per week and benefits include Medical, Dental Plan, Vision Plan and ancillary accident insurance. Upon conversion, will become a hybrid (onsite/remote) position with a full suite of excellent benefits including generous paid time off, 6+ weeks in the first year alone and paid-in-full online degree programs!
Required experience:
- Basic knowledge of Mac support in addition to more advanced level Windows support
- Understanding of Active Directory, security groups and best practices
- Network printer support experience
- At least an associate degree in information science or related field and/or equivalent combination of education and experience
- Experience in email and user administration
- Desktop support expertise in Windows 10 including proficiency with Microsoft endpoints, MS O365, and Virtual workspaces in an enterprise environment
Desired expertise:
- Technical certifications including A+, Network+ and/or Microsoft Certifications including the MCDST (Microsoft Certified Desktop Support Technician)
- Any Cloud experience helpful – they use AWS Workspace and Azure AD
- SCCM/MECM tools for Windows and 3rd party application management desired
- Sophos Enterprise solutions desired
- Citrix Virtual workspace desired
Competencies/Abilities:
- Proven technical aptitude to include strong troubleshooting skills
- Strong oral and written communication skills (e-mail, chat and telephone conversations) with technical and non-technical clients
- Able to lift a minimum of 50lbs
- Exceptional customer service skills
- Able to participate in an on-call schedule to address afterhours issues
***We are not partnering with 3rd party agencies on opportunity, thank you 😊***
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