Data Management Analyst - 2Nd Or 3Rd Shift (Remote)

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Data Management Analyst.

The Data Management Analyst is responsible for the successful execution of and problem solving related to advanced technical processes and procedures, resulting in high quality, timely deliverables for internal and external clients. In addition, this person is responsible for coordinating with others in the organization including other analysts, project managers, and executives to ensure work requests are completed timely and accurately.

Remote, work from home opportunity.

2nd Shift, Tuesday through Saturday, 3:00 pm to 12:00 am ET

OR

3rd Shift, Tuesday through Saturday, 9:00 pm to 6 am ET

Responsibilities

• Process and deliver any special requests from the client that falls outside of the EDRM model
• Format and deliver all non-hosting deliveries of processed Electronic Discovery
• Works with others to communicate the status and completion of tasks as well as answering project specific questions regarding tasks the Analyst is actively assigned and to provide required reporting
• Submit all billable hours associated with procedures performed to time portal system
• Process and deliver data productions in accordance with client specifications
• Perform quality assurance procedures for completed tasks within data management workflows
• Normalize data received from third-part clients
• Works constructively and collaboratively with colleagues with constant focus on improving efficiency and quality
• Other duties as assigned
• Manage changing requirements, workload and priorities
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
• Works closely with EDD, Data Hosting, Project Management, and Data Management teams to research and resolve escalated issues encountered within a process as well as request and perform quality control for completed tasks
• Complies with established KLDiscovery processes and procedures

Qualifications

• Excellent communication skills
• High school diploma required
• Ability to grasp and explain advanced technological and business concepts
• Demonstrated enthusiasm and capacity to develop and articulate complex solutions that combine technology and services
• Bachelor’s degree or equivalent work experience desired
• Advanced abilities within Microsoft Excel required
• SQL proficiency a plus
• 2 plus years of experience required in a technical or operations role within eDiscovery. Requires technical knowledge of at least one common Litigation Support tool, including, but not limited to: Concordance (preferred); Ipro; LAW; Summation. Relativity experience a plus.
• Programming, scripting, and regular expression experience a plus

Why You will Love Working for KLD

• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
• FREE Employee Assistance Program (EAP) because we all could use a little help and support every now and then.
• 401(k) with employer match to help our employees achieve financial success.
• Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
• Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
• Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.
• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
• A focus on continuous professional development through various training and education reimbursement programs.
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
• To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.

Our Cultural Values

We Seek Team Members Who Are

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision.

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 25 locations across 16 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

Texas PI# A04094801