Data Entry Specialist ($16.00 - $18.00 / Hour)

Industry: IT and Business Services Company

Why Consider This Job Opportunity

• Competitive hourly pay rate of $15/hr
• Opportunity to work 100% remote
• Chance to work for a top 10 global services company with a strong global presence and commitment to long-term success
• Participation in a 401k program and additional voluntary or legally-required benefits
• Eligibility for company benefits including medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance

What To Expect (Job Responsibilities)

• Inputting key membership elections and enrollment applications into the ikaMedicareGateway system
• Processing returned mail, researching address information, and contacting members for correct addresses
• Identifying complex or out of compliance cases for escalation
• Researching incomplete and missing information using internal systems like PRISM, MARx, ikaMedicareGateway, and Content Manager
• Maintaining knowledge of CMS compliance requirements for Medicare Advantage enrollment and member maintenance
• Updating demographics and membership information from paper correspondence and telephone call documentation
• Making outbound calls to health plan members to clarify missing or incomplete information
• Updating member demographics and tracking members through the Out of Area Process
• Performing quality checks on pending membership correspondence for completeness and accuracy

What Is Required (Qualifications)

• 1+ year of applicable health insurance experience
• Prior experience with Microsoft Word and Excel
• High school diploma or equivalent required

How To Stand Out (Preferred Qualifications)

• Strong analytical abilities
• Ability to cope with a complex and changing environment
• Strong verbal and written communication skills
• Time management and prioritization skills
• Professionalism with peers, subordinates, superiors, and customers
• Ability to work in a team environment and demonstrate strong attention to detail

#DataEntrySpecialist #RemoteWork #HealthInsurance #CMSCompliance #CustomerService

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