Customer Service Representative- Overnight Position 10Pm-7:30Am

• Completing all transactions accurately, including cash handling
• Maintaining a balanced cash drawer
• Maintaining a safe, organized, and clean environment
• Using multiple computer applications to access information and process transactions
• Promoting our products and services to current and potential customers
• Performing other duties as instructed by management
• Providing outstanding customer service to ensure repeat business
• Ensuring all transactions are completed in compliance with federal, state, and local regulations
• Resolving customer complaints or referring complaints to the Store Manager for resolution
• Following company policies and procedures

• English fluency is required
• Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
• Strong verbal communication
• Able to work flexible hours, including early morning, evenings, weekends, and holidays
• Ability, willingness, and comfort to engage with customers
• Professional appearance and demeanor
• Exceptional attention to detail and ability to multi-task
• English/Spanish bilingual is a plus
• Ability to drive sales

• Must be able to sit and/or stand for long periods of time.
• Ability to lift 15 lbs.
• Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

Communication Customer Focus Integrity and Trust Teamwork Results