Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Experience Manager
- Manager Customer Experience
- Customer Experience
- Associate Customer Experience Manager
- Customer Experience Strategy Manager
- Digital Customer Experience Manager
- Customer Experience Project Manager
- Customer Experience Assistant Manager
- Customer Experience Workforce Manager
- Customer Experience Retail Manager
Some similar recruitments
Customer Experience Manager Jobs
Recruited by Tesla 8 months ago
Address , Owings Mills, 21117
Customer Experience Agent Jobs
Recruited by C&C Group 8 months ago
Address , Remote
Customer Experience Specialist - Retail
Recruited by Brooks Sports, Inc 8 months ago
Address , Remote
$18 - $22 an hour
Staff Assistant, Customer Experience
Recruited by American Airlines 8 months ago
Address , Dallas, 75219
Customer Experience Professional Jobs
Recruited by Concord Management Ltd. 8 months ago
Address , Remote
$17.25 an hour
Customer Experience Manager Jobs
Recruited by American Express Global Business Travel 9 months ago
Address , Remote
$70,000 - $140,000 a year
Customer Experience Support Jobs
Recruited by Kindra 11 months ago
Address , Remote
Project Manager, Consumer Experience
Recruited by Ascension 11 months ago
Address , Remote
From $80,059 a year
Customer Project Manager - Short Cycle
Recruited by Philips 11 months ago
Address , Remote
Group Manager Ii, Customer Experience
Recruited by Boston Scientific Corporation 11 months ago
Address , Maple Grove, 55311, Mn
Customer Service Representative - Retail Experience Welcomed!
Recruited by DialAmerica 11 months ago
Address , Knoxville, 37922, Tn
Customer Experience Manager Jobs
Recruited by IKEA 11 months ago
Address , East Palo Alto, 94303, Ca
$104,008 - $155,051 a year
Customer Experience Level 1 Jobs
Recruited by Sycle LLC 11 months ago
Address , Remote
$20 an hour
Digital Experience Manager Jobs
Recruited by Life Fitness Family of Brands 11 months ago
Address , Rosemont, Il
Customer Experience (Cx) Engineer
Recruited by GXM Consulting LLC 11 months ago
Address , Remote
$120,000 - $134,000 a year
Customer Experience Consultant Jobs
Recruited by Zillow 11 months ago
Address , Remote
$18.50 - $29.50 an hour
Customer Experience Transformation Manager
Recruited by Black Knight 11 months ago
Address , Remote
Customer Experience Manager Jobs
Company | Tesla |
Address | Superior, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Renewable Energy Semiconductor Manufacturing,Motor Vehicle Manufacturing,Utilities |
Expires | 2023-07-18 |
Posted at | 10 months ago |
What To Expect
Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable transportation. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You will be tasked with identifying events in the local market that will maximize Tesla’s brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations. To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Business HealthCollaborate with Store Manager for a shared understanding and vision of business needs and strategies Demonstrate sales leadership by role playing and having an active selling presence on the floor 70% of the time Train and develop team on sales and delivery processes Analyze data and collaborate with Store Manager on business strategies and set goals Coach and motivate team to meet assigned sales, delivery and productivity goals Ensure team is fluent in all aspects of product knowledge Proficient in Sales and Delivery Operations with strong collaboration with both Service and Operations leadership - Ability to oversee Delivery Operations during Manager on Duty Shifts Meet and Exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location
Customer ExperienceResponsible for ensuring all employees provide best in class customer experience for every customer Manage customer escalations quickly and effectively Empower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Tesla’s mission Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem.
Employee EngagementRecruit, train, and develop employees ensuring all positions are filled in a timely manner Support, implement and provide follow-up for all training Continually evaluate the performance of each employee and provide in the moment feedback to drive results Ensure all employees adhere to Tesla policies and procedures Address and resolve all people issues in a timely and effective manner, partnering with the Store Manager and Human Resources effectively
Brand StandardsEnsure facility maintenance and showroom presentation adhere to the brand standard Control store expenses continually striving to reduce costs Ensure all employees align with Tesla’s Dress Code and Grooming Guidelines
What You’ll Bring
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ+ care concierge services 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
$64,800 - $127,575/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
#Sales&CustomerSupport
Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable transportation. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You will be tasked with identifying events in the local market that will maximize Tesla’s brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations. To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Business Health
- Excellent written and verbal communication skills
- Ability to obtain appropriate state licensing, where applicable
- Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with
- Ability to work evenings and weekends in a retail environment
- Dedicated and ethical approach to sales and sales operations
- Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
- Self-starting entrepreneur with exceptional management skills and great attention to detail
- Ability to relocate as needed
- 2+ years applicable experience with proven track record to meet or exceed goals
- Ability to prioritize multiple projects and adhere to business-critical deadlines
- Bachelor’s degree or equivalent work experience
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
$64,800 - $127,575/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
#Sales&CustomerSupport
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago