Customer Care Billing Specialist

As a Customer Care Billing Specialist, you will be maintaining compliance and billing functions on our customer care team. You will provide excellent customer service and build relationships with collections agencies in order to maintain financial compliance.

What We Offer

• A state-of-the-art workout facility with locker rooms and sauna
• Life insurance
• Pool table
• Medical, dental, and vision insurance
• Opportunities for growth and advancement
• $14 / hour
• NBA regulation-size indoor basketball court
• 401(k)
• Coca-Cola free soda machine

Qualifications

• Customer Service: You build relationships with customers, handle customer concerns, and ensure they feel heard and understood
• 3+ months of customer service or support center experience (preferred)
• Detail-Oriented: You are responsible for entering payments and making deposits daily and managing relationships with outside collection agencies
• Communication: You have excellent written and verbal communication skills

What To Expect

• You will be working on a team and be mentored by you manager to best fulfill your opportunities
• You will be working with third-party compliance and billing websites and perform compliance and billing functions
• You will be making daily deposits and making payments
• You will be maintaining our online customer portal and providing customer training as you assist customers using the portal

Company Description

Saela is a Utah-based and Colorado-grown company that excels in pest control service and creating a happier tomorrow for all our customers.

We pride ourselves on our love-based culture, mentorship, and sustainability; creating long-term opportunities for employees and customers is the foundation of our company.

Saela is an Equal Opportunity Employer.

We look forward to meeting you!