Customer Advocate Jobs

What You Will Be Doing

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In Addition, You Will

• Verify customer information and process loans
• Create a positive, respectful environment among peers, superiors, and customers
• Participate in ongoing trainings to stay up to date on our products and processes
• Communicate effectively with customers providing excellent customer service
• Check cashing transactions after following verification procedures
• Adhere to all company policies, procedures, and customer confidentiality requirements
• Work with customers to find the best financial solutions to fit their needs
• Be a proud brand ambassador

What You Should Have

• Must be 18 years of age or older
• Ability to work a flexible schedule
• 6 months of cash handling experience will be an asset
• Must be able to work nights, holidays, and weekends
• 6 months of customer service experience will be an asset
• You should have a high school diploma, GED, or equivalent work experience

We Offer

• 401(k) plan including company match
• Full time employment at a competitive wage and incentives for great salesmanship
• Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members

Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier