Customer Advocate Jobs

What You Will Be Doing

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In Addition, You Will

• Verify customer information and process loans
• Check cashing transactions after following verification procedures
• Communicate effectively with customers providing excellent customer service
• Adhere to all company policies, procedures, and customer confidentiality requirements
• Create a positive, respectful environment among peers, superiors, and customers
• Participate in ongoing trainings to stay up to date on our products and processes
• Be a proud brand ambassador
• Work with customers to find the best financial solutions to fit their needs

What You Should Have

• 6 months of cash handling experience will be an asset
• You should have a high school diploma, GED, or equivalent work experience
• Must be able to work nights, holidays, and weekends
• 6 months of customer service experience will be an asset
• Ability to work a flexible schedule
• Must be 18 years of age or older

We Offer

• 401(k) plan including company match
• Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
• Full time employment at a competitive wage and incentives for great salesmanship

Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier