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Customer Accounts Advisor Jobs
Company | The Aaron's Company, Inc. |
Address | Lancaster, TX, United States |
Employment type | PART_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-29 |
Posted at | 8 months ago |
Job Schedule Corporate Store Job ID 47140 Post Date 07/29/2023
- Clean and certify merchandise in the Quality Assurance Center for all items personally returned
- Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
- Load, secure and protect product in company vehicle
- Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
- Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
- Complete and maintain weekly vehicle maintenance sheet and route sheets daily
- Safely operate company vehicle
- Assist the Sales Team as needed
- Any reasonable duties requested by management
- Sell customers on the benefits of timely lease agreement renewal payments
- Assist with merchandise returns and guest deliveries as directed by management
- Excellent interpersonal and communication skills
- Maintain a professional appearance
- High School diploma or equivalent preferred
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Uphold the Aaron’s Brand and protect company assets
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Must meet DOT requirements to obtain certification in required states (United States)
- Proficient computer skills
- United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
- Ability to work schedule of hours varying from 8 am to 9 pm
- Two years of retail/customer service experience preferred
- Employee assistance program
- Physical and financial well-being programs
- Pay on Demand
- Tuition reimbursement
- Employee purchase program with exclusive discounts
- Stock purchase plans
- 401(k) plan with contribution matching
- Life and disability insurance
- Sundays off
- Employee Business Resource Groups
- Medical, dental and vision insurance
- Benefits vary based on full- and part-time employment status.
- Paid time off, including vacation days, sick days, and holidays
- Paid paternal leave
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