Customer Relations Specialist Jobs

We work with over 44,000 Unions & Associations like the Police Officers, Firefighters, Teachers, Nurses, and Veterans. AIL provides their members with permanent & portable supplemental benefits.

Our Customer Relations Specialists develop long term relationships with clients. Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere

• Flexible schedule, A healthy work-life balance

• Comprehensive training provided

• A fun, energetic, and positive team culture

• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction

• Scheduling appointments with clients who request our benefits, or who they referred

• Advising, presenting and explaining products & packages virtually

• Completing applications

• Management training and development

• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Possesses a strong work ethic and drive to succeed
• Works well with others and individually
• Ability to learn, adapt, and adjust on the go

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! We’re looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people.”