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Customer Accounts Manager Jobs

Customer Engagement Manager, Strategic Accounts
By ServiceNow At , Santa Clara, 95054, Ca $104,400 - $173,100 a year
Previous sales, account management, or customer success experience preferred
Strong leadership skills; able to manage multiple extended or virtual teams
Experience in driving cross-functional collaboration and building consensus and trust
Exceptional verbal and written communication skills, with the ability to simplify complex ideas in a concise manner
Experience with Microsoft Office suite (especially Excel and PowerPoint), and Smartsheet
Detailed knowledge on enterprise software and the SaaS industry
Customer Accounts Advisor Jobs
By The Aaron's Company, Inc. At Lancaster, TX, United States
Assist with merchandise returns and guest deliveries as directed by management
Any reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Two years of retail/customer service experience preferred
Customer Accounts Advisor Jobs
By The Aaron's Company, Inc. At Federal Heights, CO, United States
Assist with merchandise returns and guest deliveries as directed by management
Any reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Two years of retail/customer service experience preferred
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At Monroe, NC, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Customer Accounts Advisor Jobs
By The Aaron's Company, Inc. At Baton Rouge, LA, United States
Assist with merchandise returns and guest deliveries as directed by management
Any reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Two years of retail/customer service experience preferred
Customer Engagement Specialist, Corporate Accounts
By Kaplan At United States
We Offer a Competitive Benefits Package Including
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Manage key processes that the delivery of products for corporate customers
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Our Gift of Knowledge Program
Customer Success Manager - (Key Accounts)
By Inspectorio At Minnesota, United States
5 years of experience in software sales and strategic account management at an enterprise B2B software company.
Help customers reflect their business processes on the Inspectorio platform through management and guidance of configuration, integration, and training.
Manage a portfolio of key customer accounts help drive CS metrics such as GRR, NRR and Adoption
Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.
Bachelor's degree or equivalent practical experience.
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Customer Success Manager - (Key Accounts)
By Inspectorio At Texas, United States
5 years of experience in software sales and strategic account management at an enterprise B2B software company.
Help customers reflect their business processes on the Inspectorio platform through management and guidance of configuration, integration, and training.
Manage a portfolio of key customer accounts help drive CS metrics such as GRR, NRR and Adoption
Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.
Bachelor's degree or equivalent practical experience.
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Customer Success Manager - (Key Accounts)
By Inspectorio At Florida, United States
5 years of experience in software sales and strategic account management at an enterprise B2B software company.
Help customers reflect their business processes on the Inspectorio platform through management and guidance of configuration, integration, and training.
Manage a portfolio of key customer accounts help drive CS metrics such as GRR, NRR and Adoption
Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.
Bachelor's degree or equivalent practical experience.
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Customer Accounts Advisor Jobs
By The Aaron's Company, Inc. At Houston, TX, United States
Assist with merchandise returns and guest deliveries as directed by management
Any reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Two years of retail/customer service experience preferred
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At Stone Mountain, GA, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Sr. Customer Success Manager, Strategic Accounts
By Conga At Broomfield, CO, United States
Don’t meet every requirement for the role? 
A career that’s the whole package!
Why it’s a big deal…
Are you the person we’re looking for?
Strong technical background and acumen.
Here’s What Will Give You An Edge…
Sr Manager Customer Experience (Key Accounts)
By Honeywell At Raleigh, NC, United States
Experience dealing with key accounts / key account management
Build Customer Experience dashboard for key accounts to proactively manage the view on CX and business delivery
Manage business portion of Digital CX program to enable the customer experience improvements anticipated
An ability to negotiate with (customers, management, Sr. leaders)
Work closely with global customer care on improvements & KPIs to ensure vision for customer experience group is realized.
Manage escalation & resolution of key account issues
Customer Success Manager, Strategic Accounts (Remote Eligible)
By Smartsheet At Boston, MA, United States
3+ years of Customer Success or Account Management experience (or equivalent)
Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities
Be the primary interface to manage and resolve critical situations
Good at building credibility and trust with customers and internal stakeholders by understanding their requirements
Experience maintaining valuable and outcome-based relationships with a diverse customer account base
Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements
Senior Customer Success Manager - (Key Accounts)
By Inspectorio At Minnesota, United States
5 years of experience in software sales and strategic account management at an enterprise B2B software company.
Help customers reflect their business processes on the Inspectorio platform through management and guidance of configuration, integration, and training.
Manage a portfolio of key customer accounts help drive CS metrics such as GRR, NRR and Adoption
Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.
Bachelor's degree or equivalent practical experience.
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Senior Customer Success Manager - (Key Accounts)
By Inspectorio At Texas, United States
5 years of experience in software sales and strategic account management at an enterprise B2B software company.
Help customers reflect their business processes on the Inspectorio platform through management and guidance of configuration, integration, and training.
Manage a portfolio of key customer accounts help drive CS metrics such as GRR, NRR and Adoption
Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.
Bachelor's degree or equivalent practical experience.
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Senior Customer Success Manager - (Key Accounts)
By Inspectorio At Florida, United States
5 years of experience in software sales and strategic account management at an enterprise B2B software company.
Help customers reflect their business processes on the Inspectorio platform through management and guidance of configuration, integration, and training.
Manage a portfolio of key customer accounts help drive CS metrics such as GRR, NRR and Adoption
Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.
Bachelor's degree or equivalent practical experience.
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Customer Accounts Advisor Jobs
By The Aaron's Company, Inc. At Midwest City, OK, United States
Assist with merchandise returns and guest deliveries as directed by management
Any reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Two years of retail/customer service experience preferred
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At The Colony, TX, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Customer Accounts Advisor Jobs
By The Aaron's Company, Inc. At Hot Springs, AR, United States
Assist with merchandise returns and guest deliveries as directed by management
Any reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Two years of retail/customer service experience preferred

Are you looking for an opportunity to use your customer service and account management skills to make a real difference? We are looking for an experienced Customer Accounts Manager to join our team and help us provide exceptional customer service to our clients. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Customer Accounts Manager is responsible for managing customer accounts and providing excellent customer service. They are responsible for ensuring customer satisfaction, resolving customer issues, and providing customer support. They also manage customer accounts, including billing, payments, and collections.

Detailed Job Description:

The Customer Accounts Manager is responsible for managing customer accounts and providing excellent customer service. They are responsible for ensuring customer satisfaction, resolving customer issues, and providing customer support. They also manage customer accounts, including billing, payments, and collections. The Customer Accounts Manager is also responsible for developing and maintaining relationships with customers, as well as providing customer feedback to management.

What is Customer Accounts Manager Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of customer service software
• Knowledge of billing and collections processes
• Ability to work independently and as part of a team
• Ability to analyze customer data and trends

What is Customer Accounts Manager Job Qualifications?

• Bachelor’s degree in business, finance, or related field
• At least 3 years of customer service experience
• At least 2 years of experience in customer accounts management
• Knowledge of customer service software
• Knowledge of billing and collections processes

What is Customer Accounts Manager Job Knowledge?

• Knowledge of customer service software
• Knowledge of billing and collections processes
• Knowledge of customer service best practices
• Knowledge of customer service regulations

What is Customer Accounts Manager Job Experience?

• At least 3 years of customer service experience
• At least 2 years of experience in customer accounts management

What is Customer Accounts Manager Job Responsibilities?

• Manage customer accounts, including billing, payments, and collections
• Ensure customer satisfaction by resolving customer issues and providing customer support
• Develop and maintain relationships with customers
• Provide customer feedback to management
• Analyze customer data and trends
• Monitor customer accounts for any changes or discrepancies
• Ensure compliance with customer service regulations