Crm Manager Jobs

Role: CRM Manager

Salary: $95K-$120K USD Base

Location: New York City

Start Date: Immediate

Workplace type: Hybrid (Mon/Wed/Thurs in office, Tues/Fri Working From Home)

Elsdon Consulting ltd are delighted to assist our client, a high-impact advertising agency that works with some of the biggest consumer-focused brands, with their search for two CRM Manager's to join their growing team!

Are you a creative critical thinker who enjoys collaborating with others? Are you energized by seeing your work achieve substantial business results for clients? Do you want exposure to leadership training and business development as you learn to provide top-notch digital marketing services? If so, this could be a fantastic position for you!

Key responsibilities include:

• Work closely with the CRM team to analyze findings, identify trends, share learnings, and recommend new strategies.
• Write copy and assist with logic for messenger and SMS campaigns and automation.
• Execute and evaluate ad hoc, weekly and monthly reporting, with thoughtful analysis and recommendations.
• Manage email production process end-to-end through initial ideation, handoff to design, email build and scheduling, segmentation, and deployment.
• Stay current on email best practices and industry standards, recommend new approaches, bringing innovative ideas to deliver KPIs.
• Project coordination for new email triggers, transactional emails, and special projects.

What we're looking for:

• Client relationship management.
• Experience compiling, analyzing, and tracking data to aid in decision making.
• 3-5 years of email marketing experience in the eCommerce industry.
• BS/BA Degree in Business, Psychology, Marketing or related field is desired.
• Customer segmentation and database management experience.
• Advanced experience with campaign management tools and/or an ESP, primarily with Klaviyo and Braze
• Strong organizational, presentation, and Microsoft Office skills
• Experience in the development of marketing assets and collaborating with members from creative and eCommerce teams.