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Complaints Administrative Assistant - Us Remote
Company | Motorola Solutions |
Address | , Austin, 73301 |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-12-09 |
Posted at | 8 months ago |
Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview
MVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it and we are seeking a detail oriented and driven Complaints Administrative Assistant to join our team. This position will involve the following:
- Logging, pulling evidence
- Remediations
- Internal audits
- Contract & document review
- Handing and/or receiving complaints, incidents, issues
- Report generation
- 40% outbound calling debtors to discuss findings of claim review
- Estimates & quotes
- Data entry
- Claims processing
The position will discern and review cases from a factual perspective, while also keeping consistent with
processes. The position will also generate reports as required and candidates must be comfortable with
analyzing data and keeping the department up to date as new production occurs.
Preferred Qualifications:
- Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience
- Excellent verbal and written communication skills
- Microsoft Excel & Word (Intermediate to Advanced) experience
- Google email, Docs & Sheets experience preferred
- Strong phone skills with ability to give clear and concise direction
- Strong multi-tasking and organization skills
- Claims and/or Complaints experience a plus
This position is a remote position and candidates can be located anywhere in the US.
#LI-TW1
#LI-REMOTE
Basic Requirements
- Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
- High School Diploma or equivalent
Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No Our U.S. Benefits include:
- Paid Parental & Family Leave
- Employee Stock Purchase Plan
- And more!
- Medical, Dental, Vision benefits
- Generous Paid Time Off Packages
- 401K with Company Match
- Incentive Bonus Plans
- 9 Paid Holidays
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
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