Communications Specialist (H) Jobs

Communications Specialist 131792 (H)

A leading tech company is seeking a Communications Specialist. The successful candidate will be responsible for supporting successful Customer Experience (CX) Advocacy initiatives at Microsoft by leveraging effective communication strategies to engage customers, internal stakeholders, and the Field. The ideal candidate has exceptional skills in communications, strategic thinking, problem-solving, strategy, planning, and management. The company offers a great work environment!

Communications Specialist Pay And Benefits

• Hourly pay: $50/hr
• Worksite: Leading technology and data solutions company (Remote, Candidates must be in Central Standard Time zone)
• 40 hours/week, 12 Month Assignment
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program

Communications Specialist Responsibilities

• Collaborate with cross-functional teams to create and execute communications that support the CX Advocacy activities (communication plans, training programs, and stakeholder engagement initiatives).
• Change Management:
• Support the development and implementation of change management strategies and plans to support organizational initiatives and transitions.
• Respond with new strategies/actions to change impact assessments and identify potential risks, challenges, and resistance to change.
• Communication Strategy:
• Stakeholder Engagement:
• Create engaging and persuasive communication materials, including presentations, emails, newsletters, and intranet content.
• Create communications strategies that are tailored to build buy-in and support for CX initiatives.
• Become a resource for other members of the team, collaborating on thought leadership projects, event session creation/management, blogs, whitepapers, video production, and project management.
• Tailor communication strategies to address the needs and preferences of diverse stakeholder groups.
• Create internal and external communications including speeches/presentations, newsletters, blogs, social media, video scripts, interview/PR talking points, meeting briefings/backgrounds, and anything else communication-related.
• Monitor and analyze data to track progress, identify gaps, and provide insights to senior management.
• Prepare regular reports and presentations to communicate the impact and effectiveness of change management efforts and work across the program.
• Monitor and measure the effectiveness of the communications strategy, providing recommendations for improvement.
• Develop and execute comprehensive communication plans that support customer experience advocacy plans in place.
• Ensure consistent messaging across various communication channels to promote understanding, transparency, and acceptance of change initiatives.
• Provide guidance and support to leaders and managers in effectively communicating and engaging with their teams to ensure alignment with group objectives.

Communications Specialist Qualifications

• 10+ years of experience with Marketing & Communications (Exec Communications - Publishing).
• Strong communications skills inclusive of C-Level communications, organization, and support of large-scale, complex programs.
• 10+ years of experience understanding Technology.
• Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences.
• Demonstrated ability to develop and execute comprehensive communication plans across various channels and audiences.
• Ability to work with limited guidance.
• Work well within Cross-Functional Teams.
• Ability to work independently.
• Well-versed in how to address stakeholders at all levels, have strong business maturity and can effectively collaborate within and outside of the organization. You are intentional about communication, thought leadership on what needs to be done, and drive for clarity.
• Strong sense of urgency.
• Prior MSFT Experience is preferred.
• PowerPoint.
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
• Work examples.
• Bachelor's degree in Business Administration, Communications, Public Relations, Organizational Psychology, or a related field.
• PowerBI for reporting.
• 10+ years proven experience in communications required.
• Proven thought leadership in communications
• MSFT Tools for collecting information on Customers (Sales tools).
• Strong stakeholder management and engagement skills, with the ability to influence and build relationships with diverse stakeholders.
• 10+ years of experience creating Informatic Documents.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Meet deadlines for deliverables.
• Creativity.

Compensation: From $50.00 to $50.00 per hour