Coach Communications Manager Jobs

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

The Communications Lead is the voice of BetterUp to coaches. You will plan and create communications to and for our Coach Community. This includes both internal and external communications across a range of media and forms.

What You’ll Do

• Write reactive comms in partnership with our PR team.
• Compose product-related comms in partnership with our Product Marketing team.
• Develop and evolve new communications tools and cadences that more powerfully communicate with our Coach community.
• Oversee editorial calendar of all Coach facing communications.
• Deploy a weekly newsletter based on editorial focus, events and announcements for this community
• Craft high fidelity strategic comms in partnership with our Coach Experience Designer.
• Work in close collaboration with our Marketing, Product, and Storytelling teams to ensure coaches are kept up to date on our latest offerings, while simultaneously ensuring that coaches stories are being told internally and to the world.

If you have some or all of the following, please apply:

• A unique combination of scrappiness and systems thinking
• Experience in internal communications and community building within large start-up organizations
• Personal qualities of integrity, credibility, and commitment to BetterUp’’s mission
• Knowledge, passion, or curiosity for the field of coaching and human transformation
• Fluency in English is required; proficiencies in other languages (Spanish, Mandarin, French) is an asset
• At least 5 years of writing and communications management experience, with a track record of producing concise and accessible communication products.
• Ability to spin multiple plates
• Sound judgment to drive communications initiatives, with excellent skills in stakeholder management, networking, and relationship-building
• Self-starter who is happy to provide a first draft quickly and to iterate multiple times to perfect a particular communications piece on time
• Ability to command the room and drive toward desired outcomes
• Experience in managing and updating content across media platforms
• Understanding of the ever shifting communications landscape with fluency in a wide range of communications tools
• Excellent writing, editing, and visual communication skills
• Technologically savvy and / or unafraid to dive into new processes and systems to test and experiment; focused on results in a fast-moving, hands-on environment
• Ability to thrive in fast paced and ambiguous environments.
• Proficiency in communications design, including layout, graphics, and formal/legal requirements

Benefits

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Flexible paid time off
• Access to BetterUp coaching; one for you and one for a friend or family member
• Medical, dental and vision insurance
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• Learning and Development stipend
• 5 Volunteer Days to give back
• Company wide Summer & Winter breaks
• Per year:
• All federal/statutory holidays observed
• 401(k) self contribution
• A competitive compensation plan with opportunity for advancement
• Year-round charitable contribution of your choice on behalf of BetterUp

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $101,950 – $173,150.

If you live in New York, the base salary range for this role is:

$115,450 – $173,150 : New York City

$108,650 – $162,950 : Nassau, Newburgh

$101,950 – $152,950 : Albany, Buffalo, Rochester, Syracuse

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