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Client Success Coordinator Jobs
Company | The Conference Forum |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Expires | 2024-01-13 |
Posted at | 10 months ago |
The role of the Event Coordinator is ideal for a new graduate and someone who genuinely enjoys the combination of customer service, coordination and meeting planning. The primary responsibility is to manage and coordinate the activities for client contracts. The Event Coordinator represents the main source of communication between the company to the client. This will require liaising and communicating with the sales, marketing and meeting planning teams. This includes, but is not limited to, the following:
- Communication with clients for event wish-list of meetings
- Creation of some social media material for client use
- Coordination of client podcasts, blogs, webinars and social media
- Research, generate and organize client meetings
- Scheduling and maintaining client activities
- Coordination of logos, bios, descriptions and ads for clients
This position works directly with the Sales and Meeting Planning to ensure clients and sponsorship agreements are being fulfilled and reports to the Business Development Executive Director. The role can lead to an Associate Meeting Planner and eventually Meeting Planner position. Get exposure working with companies like Pfizer, Johnson & Johnson and other pharma companies.
This role requires strong organizational and communication skills. Must be a project management leader and have a working knowledge of Excel and Google Docs. Experience in conference coordination, marketing or Sales is a plus but not required.
The Conference Forum is a small firm that is the leader in life science strategic conferencing. The culture is warm, welcoming and hard working. They have an excellent team-working environment and appreciate professional, take-charge personalities. They provide on-board training and continuous support, but encourage independence.
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