Client Manager Jobs

As a Client Manager, you will be an integral part of our yacht management department, acting as the key contact for Captains, Crew, and Client Offices. With responsibility for your own portfolio of yachts, but supported by an experienced team of maritime specialists, you will coordinate between the various management functions to ensure that service deliverables for your yachts are consistently exceeded. You will enjoy the challenge of building relationships with key stakeholders with your excellent written and verbal communication skills; and your previous experience within the yachting industry - along with the expertise of the wider team - will help you to achieve trusted advisor status with our clients. You enjoy a fast-paced and varied role, and are not afraid to find creative solutions to complex problems, and identify commercial opportunities every stage of the way. You will also actively participate in all Y.CO sponsored sustainability programs and encourage yacht owners to become a part of the company’s global initiatives for environmental protection and social equity in yachting.

ABOUT YOU

• Ability to work effectively under pressure
• High energy and enthusiasm, with a strong commitment to exceeding client expectations.
• Strong written and verbal communication and interpersonal skills, with the ability to connect and build strong relationships with clients and colleagues.
• Entrepreneurial spirit, and able to identify commercial opportunities.
• Team player with the desire to become an active participant in the future growth of Y.CO
• Ability to think laterally and provide creative solutions to complex issues

QUALIFICATIONS

• Maritime compliance and HR knowledge
• Deck Officer level on board a superyacht or four years' relevant experience
• Basic accounting and ability to analyze budgets

Must have legal status in United States to apply for position

Why Y.CO?

• Opportunity not hierarchy. We have an ‘all hands-on deck’ approach that comes from the very top to ensure everyone across the business is well supported and their goals are achieved.
• Y.CO is committed to working with greater purpose, lighter footprints and within a stronger community. For Y.CO sustainability is about the future. A future that’s bright and a future that’s kind. It’s about having respect for each other and the planet.
• Y.CO is a professional, trusted and ethical business and brand, with high doses of positivity, energy and fun.
• Working with Y.CO is a boutique and personalized experience for our clients and team alike, we have an unwavering commitment to investing in long term relationships over short term financial gains
• The best is yet to come; there is long term opportunity for team members to grow with the business with the launch of Y.CO’s exciting expansion plans in the US and Pacific.
• Our company values are naturally aligned with the new generation of Clients, crew and professionals engaging with the superyacht industry positioning Y.CO as THE company that can best serve their needs.
• Y.CO is a privately owned founder led business. No distractions and no conflict of interests to get in the way of quick and bold decision making throughout the business.