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Related keywords
- Implementation Manager – Telecommute
- Client Implementation Coordinator
- Client Implementation Manager
- Client Implementation Specialist
- Manager Of Client Management And Implementation
- Client Implementation Consultant
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Client Implementation Manager Jobs
Company | Visa |
Address | Miami, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-25 |
Posted at | 9 months ago |
Company Description
- Planning network partner or client onboarding, offboarding or remediation activities, across the full delivery lifecycle
- Support continuous improvement of the implementation playbook through routine and bespoke analysis to identify improvement opportunities and feedback to readiness teams to adjust the playbook
- Supporting handover of client or network partners to BAU teams, ensuring all appropriate governance and sign-off has been finalised
- Managing the execution of the client or network partner implementation including capturing and reporting the status of core implementation tasks
- Managing network partner mandatory route changes (including key legal and compliance reviews and approvals)
- Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
- Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations
- Ensure all stakeholders are kept up to date on progress, potential risks and delays, budget concerns, etc.
- Work with others to utilise multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
- Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team
- Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders
- Anticipate issues and delays that may occur and put contingency plans in place as appropriate
- Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- Language skills in Spanish and/ or Portuguese beneficial
- Hold relevant project management qualifications (e.g. Prince II, Agile)
- Experience delivering a range of complex projects
- Previous experience in direct or matrix management of large teams
- Effective leadership, people management, communications and influencing skills
- Proven track record in delivering high value multi-functional transformation programmes within a complex and fast evolving matrix driven organisation
- Excellent skills in drafting presentations, reports, communications, and other deliverables
- Minimum 5 years of experience in project management or programme management
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
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