Implementation Manager Jobs

Company Description
Privia Health elevates the patient-provider relationship by delivering tools, talent, and technology built to transform healthcare. Our proven, physician-focused platform is designed to reduce unnecessary costs, achieve better outcomes, and improve patient health and provider well-being.

Title: Implementation Manager
Location: Florida, 70% Travel
The Implementation Manager is a key member of the Implementation team. This individual contributor role oversees and drives Privia’s process in launching top doctors into our high performance network. The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.
Primary Job Duties

• Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
• Manage change and client expectations effectively
• Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams leveraging Project Management tools and processes
• Identify and assist with market based and national projects to improve workflows and operations for our care centers and internal teams
• Train physicians, providers, and office staff on Privia’s processes, and technologies, and EHR system
• Manage a detailed project plan and communicate status to the client and Privia management team
• Partner with and launch providers into Privia Medical Group
• Establish aggressive timelines and confront critical-path items and deadlines
• Set practices up for long-term success with cost savings and population health strategies
• Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
• Manage multiple projects at once
• Serve as a mentor on the Implementation team
• Help expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)

Interpersonal Skills & Attributes

• Excellent communication and client facing skills
• Ability to work in a very fast-paced and changing work environment
• Process oriented with the ability to drive a project to completion
• Attention to detail
• Conflict management skills
• Technical aptitude
• Ability to work independently and as a team member
• Extensive project coordination experience
• Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
• Collaborative, customer-focused and able to create visible value
• Problem solving skills with a proven track record
• Excellent organizational skills
• Self-directed and resourceful

Qualifications

• Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes
• Experience with change management strategies & tactics
• Experience with project management tools
• Knowledgeable about extended medical terminology
• Technical project management in a healthcare setting is preferred
• Ability to work with different levels of clinical personnel including providers
• Must comply with HIPAA rules and regulations
• Bachelor's degree preferred
• 3+ years experience with practice management or EHR implementation and training

Additional Information
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Technical Requirements (for Remote Workers)
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.