Client Engagement Director Jobs

Our client boasts a thriving, expansive business with a modest workforce. They are are seeking candidates with prior background working for distinguished consulting firms including McKinsey & Co., Bain & Company, Boston Consulting Group, Deloitte, Accenture, KPMG, PricewaterhouseCoopers, L.E.K. Consulting, EY-Parthenon, and Booz Allen Hamilton.

Candidates should have experience in in one or more of the following domains:

• Consulting Research: Proficiency in both qualitative and quantitative research within a consulting context.
• Primary Client Contact: Capable of serving as the main point of contact for clients.
• Resource Allocation and Team Management: Ability to allocate resources efficiently and manage teams effectively.
• Expectation Management: Skillful in managing client expectations, project timelines, deliverables, and leading client review processes.
• Visual Presentation of Data: Competent in translating complex data sets into visually engaging graphics, analytical frameworks, and templates.
• Engagement in Sales Process: Active involvement in crafting proposals as part of the sales lifecycle.
• Insights Analysis and Reporting: Proficient in analyzing insights and preparing comprehensive reports.
• Exemplary Leadership: Demonstrates leadership qualities through personal actions and behaviors.
• Collaboration with Project Partners: Effective communication and collaboration with project Partners on a daily basis.

Day-to-Day Responsibilities from Project Initiation to Completion May Encompass:

• Data Compilation: Gathering quantitative data from consultants' reports, performing quantitative analysis, and providing qualitative interpretations when appropriate.
• Report Crafting: Aiding in the creation of Executive Summary deliverables and contributing to in-depth analytical sections outlining key findings for the final report.
• Document Quality Assurance: Managing the coordination and quality assurance of all document deliveries.
• Template Enhancement: Development and refinement of project templates for consultants, including assignment templates, contact lists, and interview report templates.
• Client Interaction: Scheduling, preparing materials for, and leading client calls and deliverables. Typically conducted remotely, with the possibility of on-site interactions if required.
• Training Management: Ensuring all project-related training needs are met effectively.
• Project Status Communication: Ensuring regular ad hoc and milestone reporting and facilitating discussions on project status.
• Access to Client Data: Attaining access to client project information, contacts, and relevant data.
• Internal Review and Analysis: Coordinating and leading internal reviews, formulating preliminary theses for further research.
• Project Site Administration: Establishing, updating, and maintaining SharePoint project site(s).
• Team Oversight: Selection of consultant teams, oversight of assignments, and provision of constructive performance feedback.
• Performance Metrics: Assignment of quotas and implementation of the company's compensation policies and practices.
• Expense Supervision: Overseeing project expenses and coordinating the final submission of expense reports.

This role requires a multifaceted skill set encompassing project management, client interaction, research proficiency, data analysis, and effective communication. The ideal candidate will possess a track record of successfully leading projects and teams within the consulting landscape.