Case Manager, Social Services

Who We Are

We are Imagine Pediatrics, a devoted and compassionate pediatrician-led medical group that is creating the world our sickest children deserve. Founded on the belief that medically complex children deserve better care than the current system allows for, we deliver personalized and comprehensive care by partnering with families to provide unparalleled support, virtually and in-home, ensuring they spend more time in their homes and less in the hospital.

What We Live By

We’re guided by our five core values:

• Children first. We put the best interests of children above all. We are uncompromising in our commitment to improving the lives of children and families by bringing the best care to them.
• Embrace humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to learn and grow stronger.
• One team, diverse perspectives. We work alongside families as one team towards a shared purpose. We champion diversity and acknowledge the contributions of others.
• Innovate today. We refuse to accept the way things have always been done. Children and families are waiting for our help and their bravery demands that we relentlessly challenge assumptions to develop new approaches.
• Earn trust. We cherish the trusting relationships we build with the children and families we serve, our partners, and each other. We seek first to understand and speak honestly.

What You’ll Do

As a Case Manager with Imagine Pediatrics, you will work with the families of medically complex children providing emotional support, care coordination, connection to resources, and support navigating the healthcare system. You leverage an integrated technology platform and are complimented by an entire interdisciplinary team including MDs, APPs, RNs, navigators, pharmacists, and dietitians. Your primary responsibilities will include:

• Advocate for resources and removal of barriers and connect families with available resources
• Assess and address motivational and psychosocial barriers and needs
• Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress
• Coordinate and provide care that is safe, timely, effective, efficient, and patient-centered
• Develop effective working relationships with interdisciplinary care teams throughout the case management process
• Other duties as assigned
• Handle case referrals, assess for resourcing needs and care gaps, review case progress, and determine case closure

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. A qualified candidate will be empathetic, caring, organized, and has strong relationship-building skills. In this role, you will need:

• Effective communication skills
• Bachelor’s or Master’s degree in Social Work, Psychology, Human Services, or related field (BSW/MSW preferred)
• Excellent working knowledge of community resources.
• Excellent organizational and time management skills
• 2+ years of case management or relevant experience
• Bilingual in English/Spanish Strongly Preferred
• Problem solving skills and ability to multi-task
• Experience in child & adolescent case management, school-based care, and/or inpatient setting.
• Experience with team-based care, excellent collaboration skills.

Base salary: $50k+ (BSW) | $60k+ (MSW)

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating the world our sickest children deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.