Business Unit Manager - Aftermarket

Description

Key Responsibilities

• Understand market trends and long-term technical needs to collaborate with the research and development group and ensure our technology is in line with the future needs of the segment
• Determine appropriate marketing materials for the segment drive creation and distribution of materials as part of the strategy.
• Manage all aspects of customer pricing
• Lead the planning process for the segment for annual planning and long-range strategic planning
• Support the quality team on all customer complaints within the segment
• Lead dedicated team of Operations, Quality and Finance to ensure goals are executed within the team.
• Ability to apply 80/20 principles to entire job and team
• Data-driven decision making
• Determine the training and development needs for the key commercial team in the segment, including employees and reps/distributors, as necessary.
• Organize team to provide needed technical support and application support for “A” customers.
• Drive a SWOT analysis for the segment and define goals to continuously improve on weaknesses and capitalize on opportunities.
• Develop clear key performance indicators for the segment in line with the long-range plan and the annual plan goals.
• Recruit and develop key talent as necessary to achieve goals for the segment
• Define the commercial structure for the market including a clear definition of use of reps, technical resources, and customer service to drive growth
• Own the segment P&L
• Develop a detailed growth strategy for each “A” customers and each “A” potential customers in the segment.

Skills Knowledge and Expertise

• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the public, and other employees of the organization.
• Completes some moderately repetitive tasks.
• Knows accounting principles and demonstrates solid math skills.
• Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
• Deals with problems involving several known variables in situations of routine nature.
• Writes routine reports and correspondence.
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Use noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
• Maintains confidentiality and uses discretion with business information.
• Utilizes common-sense understanding to carry out written, oral, or diagrammed instructions.

• Bachelor’s degree in business, business management, engineering technology, or a related field (required).
• 8+ Years professional experience in leadership roles

• Strong proficiency in Microsoft Office including Excel, Outlook, Word and PowerPoint and Access.

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